[Networker] client backups through firewall disconnecting after 2 hours!
2007-09-05 10:25:56
hi, i have inherited a backup of clients through a firewall using firewall
rules already configured. I have three clients that backup through the firewall
using the existing rules. All three clients fail after approx 2 hours. The
smaller savesets on these clients complete successfully. The two windows
clients always fail at the same time (2 hours - 5 savesets 13gb completed). The
unix client fails around the same time but can sometimes backup about 25gb
before failing.
How can i determine if the cause of failure is related to the fact that these
clients go through a firewall? There are no error messages on the firewall logs
during the time that the backup occurs or at the time that the backup stops.
How can i determine if the cause of failure is related to the number of
firewall ports that are open on the client. The open ports are 7937-7941and
this is set using nsrports (these ports and rules were determined by previous
engineer from EMC). The daemon.log shows no error - it says backup done and
then restarts the saveset.
Is it the firewall disconnecting the client backup OR are the networker
services failing? We used to think that there was someting wrong with the
filesystem on one client but now that we have added two more clients with the
same errror it appears that the common link is the firewall.
Thanks for any help, Mark
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