Re: [Networker] client backups through firewall disconnecting after 2 hours!
2007-09-05 10:44:52
Mark, wich firewall brand? AFAIK Cisco PIX's had a timeout for
established connections wich seems to be something like 1 or 2 hours per
default.
On Wed, 2007-09-05 at 15:20 +0100, mark wragge wrote:
> hi, i have inherited a backup of clients through a firewall using firewall
> rules already configured. I have three clients that backup through the
> firewall using the existing rules. All three clients fail after approx 2
> hours. The smaller savesets on these clients complete successfully. The two
> windows clients always fail at the same time (2 hours - 5 savesets 13gb
> completed). The unix client fails around the same time but can sometimes
> backup about 25gb before failing.
>
> How can i determine if the cause of failure is related to the fact that
> these clients go through a firewall? There are no error messages on the
> firewall logs during the time that the backup occurs or at the time that the
> backup stops.
>
> How can i determine if the cause of failure is related to the number of
> firewall ports that are open on the client. The open ports are 7937-7941and
> this is set using nsrports (these ports and rules were determined by previous
> engineer from EMC). The daemon.log shows no error - it says backup done and
> then restarts the saveset.
>
> Is it the firewall disconnecting the client backup OR are the networker
> services failing? We used to think that there was someting wrong with the
> filesystem on one client but now that we have added two more clients with the
> same errror it appears that the common link is the firewall.
>
> Thanks for any help, Mark
>
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