The controllers are 6207 - PCI Differential Ultra SCSI LVD.

The problem is now resolved with Legato Tech. Support, as what we
expected there's an O/S issue.

Legato NetWorker v6.1.3 is not compatible or certified for AIX v.5.2,
we need to upgrade to NetWorker v7.x or downgrade our server O/S to
5.1.

Downgrading the AIX O/S to 5.1 is easy for us, since the server box is
not in production yet, upgrading to NetWorker v7 will entail lots of
licensing issues/requirement.

FYI,
We have been using this jukebox for almost 4+ years now on a RS/6000
F50 server and having no problems except for DLT 7000 'tape leaders'.

Thanks for all your urgent reply.

Librado


>>> "Reid, Jana" <JReid AT lexgen DOT com> 10/22/03 09:21am >>>
LVD or HVD scsi controllers?

-----Original Message-----
From: Librado Pamintuan [mailto:LPAMINTU AT REGINA DOT CA]
Sent: Wednesday, October 22, 2003 10:19 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] URGENT HELP on jbconfig


4 of the DLT 7000 drives are direct attached using SCSI adapters and 2
are daisy chained.

>>> "Brooks Ladd" <bladd AT cambridgecomputer DOT com> 10/22/03 09:12am >>>
Sounds like it is related to your SCSI device or driver.  What are you
using in the server to attach to the library?

-Brooks

-----Original Message-----
From: Librado Pamintuan [mailto:LPAMINTU AT REGINA DOT CA]
Sent: Wednesday, October 22, 2003 11:06 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] URGENT HELP on jbconfig

Hello All,

We have a new backup server and we are trying to install the jukebox
(STK 9714 with 6 DLT 7000 drive), as soon as we run 'jbconfig' the
server initiates a system dump and reboots. Same thing also happens
when
we run the 'inquire' command.
Can somebody tell if this is an hardware of software issue?

Environment: Unix-AIX 5.2
NetWorker: v6.1.3
Tape Libray: STK 9714

Thanks in advance,



Librado Pamintuan
Technical Support Analyst II
Information Systems Dep.
Operations Group
City of Regina

Phone:          (306) 777-7573
General Fax: (306) 777-6804
eFax:             (306) 546-6002
eMail:            lpamintu AT regina DOT ca

--
Note: To sign off this list, send a "signoff networker" command via email
to listserv AT listmail.temple DOT edu or visit the list's Web site at
http://listmail.temple.edu/archives/networker.html where you can
also view and post messages to the list.
=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=