On 02/04/14 17:18, Ana Emília M. Arruda wrote:
> Hi Ulthra,
>
> I had this problem with my tape library. But it was just with one
> specific slot. It had physical problems and frequently stuck the tape.

I've run into jamming problems too (but that was on a Neo8000)

Does the tape library have a front panel or webmin option to run a robot 
recalibration routine?

The issue is trying to find whether the drive is still locked (if the 
server has multiple fibre connectors it's possible to lock the drive 
twice), or if the tape is mechanically jamming or if there's another 
factor at work.

If it's a locking issue I have a script which can be tweaked to unlock 
all iterations of the same drive.

If mechanical then a support call is probably required.


> Regards,
> Ana
>
>
> On Tue, Apr 1, 2014 at 3:39 PM, Rao, Uthra R. (GSFC-672.0)[ADNET SYSTEMS
> INC] <uthra.r.rao AT nasa DOT gov <mailto:uthra.r.rao AT nasa DOT gov>> wrote:
>
>     How is the library connected to the bacula server?
>     -- The Tape Library is connected to the server through fiber.
>
>       What's the exact error message you get?
>     -- I get Media Error when this happens.
>
>     What shows on the library front panel?
>     -- "Media attention!"
>
>     Thanks,
>     Uthra
>
>
>     -----Original Message-----
>     From: Alan Brown [mailto:ajb2 AT mssl.ucl.ac DOT uk
>     <mailto:ajb2 AT mssl.ucl.ac DOT uk>]
>     Sent: Tuesday, April 01, 2014 2:17 PM
>     To: Rao, Uthra R. (GSFC-672.0)[ADNET SYSTEMS INC];
>     bacula-users AT lists.sourceforge DOT net
>     <mailto:bacula-users AT lists.sourceforge DOT net>
>     Subject: Re: [Bacula-users] Maximum Changer Wait directive
>
>     On 01/04/14 18:23, Rao, Uthra R. (GSFC-672.0)[ADNET SYSTEMS INC] wrote:
>      > I am running bacula 5.2.12 on RHEL6 O.S. with IBM TS3200 Tape Library
>      > with two LTO5 drives. Sometimes the autochanger is unable to mount a
>      > required tape as the tape gets stuck in its slot and needs manual
>      > intervension.
>
>     "stuck" can mean many things.
>
>     How is the library connected to the bacula server?
>
>     What's the exact error message you get?
>     What shows on the library front panel?
>
>
>
>
>
>     
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>




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