On Monday 19 May 2008 08:52:07 Adam Cécile wrote:
> Hi,
>
> Could you please tell me more about how to get a useful traceback ?
Well, if the installation is done correctly, an automatic dump should be
emailed to you. If not, the Kaboom chapter of the manual describes the
techniques for manually debugging Bacula and the commands to issue to get the
desired traceback.
Best regards,
Kern
>
> Thanks in advance,
>
> Regards, Adam.
>
> Kern Sibbald a écrit :
> > On Friday 16 May 2008 03:09:26 Adam Cécile wrote:
> >> Reported as #1087:
> >> http://bugs.bacula.org/view.php?id=1087
> >
> > OK, thanks. If you haven't already done so, please attach a traceback
> > when it crashes, as well as your bacula-dir.conf and bacula-sd.conf
> > files.
> >
> > Thanks,
> >
> > Kern
> >
> >> Best regards, Adam.
> >>
> >> Kern Sibbald a écrit :
> >>> Hello Adam,
> >>>
> >>> If the SD is crashing, then there is definitely a bug and you should
> >>> open a bug report. It would be preferable if you move up to version
> >>> 2.2.8 as it simplifies things for me in debugging and finding the
> >>> problems.
> >>>
> >>> Best regards,
> >>>
> >>> Kern
> >>>
> >>> On Thursday 15 May 2008 09:05:02 Adam Cécile wrote:
> >>>> Hello,
> >>>>
> >>>> I use Max Wait Time to cancel jobs that are left in queue because no
> >>>> tapes are available.
> >>>> This is useful when our customers forget to load a new set of tapes
> >>>> into the changer.
> >>>>
> >>>> The problem is that SD crashes in this case, here a sample of logs:
> >>>> 03-May 12:01 pdc1.it-lyon-sd JobId 1580: Please mount Volume
> >>>> "Daily-005" or label a new one for:
> >>>> Job: pdc1.it-lyon.2008-05-02_21.00.26
> >>>> Storage: "Dell-LTO2" (/dev/nst0)
> >>>> Pool: Friday
> >>>> Media type: LTO2
> >>>>
> >>>> Then:
> >>>> 02-May 21:00 pdc1.it-lyon-dir JobId 1582: Start Backup JobId 1582,
> >>>> Job=intox1.it-lyon.2008-05-02_21.00.28
> >>>> 02-May 21:01 pdc1.it-lyon-dir JobId 1582: Using Device "Dell-LTO2"
> >>>> 06-May 11:10 intox1.it-lyon-fd: intox1.it-lyon.2008-05-02_21.00.28
> >>>> Fatal error: job.c:1808 Comm error with SD. bad response to Append
> >>>> Data. ERR=Aucune donnée disponible
> >>>> 06-May 11:11 pdc1.it-lyon-dir JobId 1582: Error: Bacula
> >>>> pdc1.it-lyon-dir 2.2.5 (09Oct07): 06-May-2008 11:11:01
> >>>>
> >>>> Bacula-sd processus sometimes wipes, sometimes it keeps running but
> >>>> doesn't work anymore until we restart it.
> >>>>
> >>>> Another log example:
> >>>>
> >>>> 06-mai 12:23 localhost-sd JobId 235: Please mount Volume "000027L3" or
> >>>> label a new one for:
> >>>> Job: atp-data.2008-05-02_22.00.44
> >>>> Storage: "Drive-1" (/dev/nst0)
> >>>> Pool: Weekly
> >>>> Media type: LTO3
> >>>> 07-mai 12:23 localhost-sd JobId 235: Please mount Volume "000027L3" or
> >>>> label a new one for:
> >>>> Job: atp-data.2008-05-02_22.00.44
> >>>> Storage: "Drive-1" (/dev/nst0)
> >>>> Pool: Weekly
> >>>> Media type: LTO3
> >>>> 08-mai 12:23 localhost-sd JobId 235: Fatal error: Max time exceeded
> >>>> waiting to mount Storage Device "Drive-1" (/dev/nst0) for Job
> >>>> atp-data.2008-05-02_22.00.44
> >>>> 08-mai 12:23 localhost-sd JobId 235: Job write elapsed time =
> >>>> 134:15:41, Transfer rate = 3.350 M bytes/second
> >>>> 08-mai 12:23 localhost-fd JobId 235: Fatal error: backup.c:892 Network
> >>>> send error to SD. ERR=Broken pipe
> >>>> 08-mai 12:23 localhost-dir JobId 235: Error: Bacula localhost-dir
> >>>> 2.2.8 (26Jan08): 08-mai-2008 12:23:41
> >>>>
> >>>> This is a serious issue as Max Wait Time can't be used (always crash).
> >>>>
> >>>> Could you please tell me if this is a known issue or not ? If not, a
> >>>> customer is okay to "forget to change the tape" so I can provide you
> >>>> some debugging backtraces if needed.
> >>>>
> >>>> Thanks in advance,
> >>>>
> >>>> Best regards, Adam.
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