ADSM-L

[ADSM-L] Backup fails on win2k3 client

2009-09-15 13:12:25
Subject: [ADSM-L] Backup fails on win2k3 client
From: martijnk <tsm-forum AT BACKUPCENTRAL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 15 Sep 2009 06:49:20 -0400
Hi,

Hope somebody can help me.
We have the following problems with some clients

14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) 
from GetBackupStreamSize(): uc_CreateFile. Error desription: The parameter is 
incorrect.
14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) 
from fioScanDirEntry(): GetBackupStreamInfo. Error desription: The parameter is 
incorrect.
14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) 
from GetBackupStreamSize(): uc_CreateFile. Error desription: The parameter is 
incorrect.
14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) 
from fioScanDirEntry(): GetBackupStreamInfo. Error desription: The parameter is 
incorrect.
14-09-2009 21:15:44 ANS1512E Scheduled event 'BACKUP_2100' failed. Return code 
= 12.

We have this on servers who have a raw volume as a mountpoint on the partition.

I've tried exluding it, but did'nt work.
Tried the latest 5.5.2.x client didn't work...
tried to set off VSS for the partition on wich it resides didn't work

this is our dsm.opt file


* 01NODE Section
*_______________________________________
NODENAME ***********

* 02COMM Section
*_______________________________________
SCHEDMODE PROMPTED
MANAGEDSERVICES WEBCLIENT SCHEDULE

* 03TCP Section
*_______________________________________
TCPSERVERADDRESS ***********
TCPPORT *******

* 05AUTH Section
*_______________________________________
PASSWORDACCESS GENERATE
REVOKEREMOTEACCESS ACCESS

* 06LOG Section
*_______________________________________
SCHEDLOGNAME c:\progra~1\tivoli\tsm\baclient\dsmsched.log
SCHEDLOGRETENTION 14
ERRORLOGNAME c:\progra~1\tivoli\tsm\baclient\dsmerror.log
ERRORLOGRETENTION 14

* 08FORMAT Section
*_______________________________________
DATEFORMAT 2

* 12SNAP Section
*_______________________________________
SNAPSHOTPROVIDERFS VSS
SNAPSHOTPROVIDERIMAGE VSS

* 14TUNE Section
*_______________________________________
RESOURCEUTILIZATION 5

* INCLUDE/EXCLUDE Section
*_______________________________________
DOMAIN C:
DOMAIN D:
DOMAIN O:
DOMAIN P:
DOMAIN SYSTEMSTATE
DOMAIN W:

EXCLUDE.DIR "O:\Mountpoint_CMDDEV_75290"
EXCLUDE.DIR "O:\Mountpoint_CMDDEV_75293"

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