ADSM-L

Re: TS3310 Expansion Drawer

2006-10-09 13:48:52
Subject: Re: TS3310 Expansion Drawer
From: Tomasz Hubicki <Tomasz.Hubicki AT CKZETO.COM DOT PL>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 9 Oct 2006 19:48:23 +0200
I'm not sure, but this might be licensing problem - for TS3310 to use
full slots capacity with the expansion module customer needs to buy
"extension" license.

The second thing that comes to my mind - are they sure they installed
expansion module correctly - the procedure is quite complicated though
well described in installation manual. Anyway, I did the installation of
TS3310 with the expansion module about two weeks ago and I had to read
the procedure four or five times to do everything correctly.

Hope this may help You,

Tomasz Hubicki

-- 
Tomasz Hubicki
TSS Technical Support
tel. +48 42 6756356
Centrum Komputerowe ZETO S.A. http://www.ckzeto.com.pl


-------- Wiadomość oryginalna --------
Nadawca: Wanda Prather <wprather AT JASI DOT COM>
Adresat: Tomasz Hubicki <Tomasz.Hubicki AT CKZETO.COM DOT PL>
Temat: TS3310 Expansion Drawer
Data: 2006-10-09 16:31

> TSM 5.3.2 on Win2K3
> 
> Has anyone successfully
> 1) Added the Expansion drawer to a TS3310 and
> 2) Reconfigured the TS3310 to use all 18 I/O slots with TSM?
> 
> I have a customer that added the expansion drawer a while back, but
> continued using the original 6 I/O slots.
> 
> Now they want to use all 18 I/O slots.
> 
> I removed the tapes so I could delete the TS3310 partition and recreate i=
> t
> from the TS3310 front panel (that's requried to change the I/O slots).=20
> The drawer unlocked as it should.
> 
> Then when I told TSM to do a checkin, I could SEE that the arm moved down
> and scanned the additional slots, but the result was a "SCSI BUS RESET"
> I/O error (see below).
> 
> If I delete the library from TSM and add it back, I get exactly the same
> I/O error during the DEFINE PATH, so I don't think it has to do with arm
> movement.
> 
> I'm stumped as to whether this is a libary hardware problem, a library
> firmware problem, a Windows driver problem, a TSM device support
> problem...any guesses?
> 
> 09/14/2006 16:31:02      ANR8300E I/O error on library UAWIN17_TS3310
> (OP=3D8401C08C, CC=3D210, KEY=3DFF, ASC=3DFF, ASCQ=3DFF, SENSE=3D**NONE**=
> ,      =20
> Description=3DThe device was reset due to device power-up, SCSI bus reset=
> ,
> or manual tape load/eject).  Refer to Appendix D in the 'Messages' manual
> for recommended ction. (SESSION: 10)
> 
> Thanks!
> 
> 

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