ADSM-L

Alerting on ANR9999D

2006-08-14 08:29:42
Subject: Alerting on ANR9999D
From: "Large, M (Matthew)" <Matthew.Large AT RABOBANK DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 14 Aug 2006 11:59:18 +0100
Hi *smers,

Do any of you use any alerting tools to monitor ANR9999D messages? 

As we know, these ANR9999D messages can be anything from an 'overwrite
this file' prompt on a client not being satisified within a given time
period, to something as serious as the failure to insert an object in
the backup table. Given this fact, do any of you have alerting systems
in place, and procedures which would be followed against these
ANR9999Ds? I'm building an Ops guide to TSM, and I don't really want to
get called out on the non-critical alerts.

The ANR9999D page on the tsmwiki has a number of these failures,
http://www.tsmwiki.com/tsmwiki/Anr9999d and some hints regarding what
might be the cause of the problem, but not enough for me to point the
Ops there and say 'do what that page says'.
I can't possibly document a solution to all the possible ANR9999D's
before they've appeared, so I'am in a bit of a quandry.

How do you alert against these unpredictable messages?

Much Appreciated,
Matthew

TSM Consultant
ADMIN ITI
Rabobank International
1 Queenhithe, London
EC4V 3RL

0044 207 809 3665


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