ADSM-L

Re: 3584 library: problems with some trays

2006-03-22 10:55:37
Subject: Re: 3584 library: problems with some trays
From: Aaron Durkee <ADurkee AT CHSBUFFALO DOT ORG>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 22 Mar 2006 10:55:10 -0500
just a guess from memory, ce and cleaning cartridge locations?

>>> jurjen AT STUPENDOUS DOT ORG 03/20/06 02:18PM >>>
Hi there,

Some time ago we experienced a power failure that lasted long enough
to make us shut down our 3584 library. This was done gracefully, and
when the power came back we turned the library back on. The TSM server
was also gracefully shut down and turned back on.

After TSM came back, I did an AUDIT LIBRARY which exited with a failure;
two tapes which TSM thought were in the library, weren't (according to
the library) so TSM took them out of its inventory. The strange thing
was that the tapes were indeed in the library.

Some investigation revealed that the library was somehow "blind" to
tapes in the last row of the first and second column, but this only
happened after a library initialization due to a powerup or open/close
of the entire front door.

This happens with every tape I tried, so the labels aren't the problem.
A tape which is perfectly well recognized in any slot doesn't show up
in the lowest slot in column 1 and 2. The library doesn't detect anything
there, it'll also let you move a tape to a full slot using the control
panel. Of course, this results in an error (94 80: slot unexpectedly full).

IBM is already on this, and it's no big problem because I can easily work
around it by leaving the first row almost completely empty. This results
in the problematic slot not to be used, because our tape rotation isn't
that high.

I was interested if this symptom perhaps looks familiar to someone here.
We're on library code 5770, and the TSM symptoms are errors about slots
being unexpectedly full and TapeAlerts about the library inventory
being inconsistent.

Thanks,
--
Jurjen Oskam


-------------------------
CONFIDENTIALITY NOTICE: This message is confidential, intended only for the 
named recipient(s) and may contain information that is privileged, or exempt 
from disclosure under applicable law. If you are not the intended recipient(s), 
you are notified that the dissemination, distribution or copying of this 
message is strictly prohibited. If you receive this message in error, or are 
not the named recipient(s), please notify the sender by reply e-mail, delete 
this e-mail from your computer, and destroy any copies in any form immediately. 
Receipt by anyone other than the named recipient(s) is not a waiver of any 
attorney-client, work product, or other applicable privilege.  This message and 
all contents may be reviewed by authorized parties of the Catholic Health 
System other than those named in the message header.

The contents of this message do not bind the Catholic Health System to any 
contract, position, or course of action unless the sender is specifically 
authorized to enter into contracts on behalf of the Catholic Health System. The 
contents of this message do not necessarily constitute an official 
representation of the Catholic Health System.