ADSM-L

Re: Solution to RE: Error starting TSM server after upgrade

2005-08-18 11:17:01
Subject: Re: Solution to RE: Error starting TSM server after upgrade
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 18 Aug 2005 08:16:32 -0700
Hmmm... I have to question the FIX=NO part, as that will only search for 
inconsistencies; it won't fix them. You should clarify with the engineer 
who answered your question, as there might be a typo.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-08-18 
08:01:22:

> 
>      Yesterday I posted to the list about an error message that was 
> generating when our TSM Server came back on-line after an upgrade to
> 5.2.2.  Those error messages were causing other error messages 
> during the Expiration process and seemed to be slowing down the 
> Expiration process (my hope is that getting rid of these errors will
> solve the slow-down problem of the Expiration process...I won't be 
> sure however until I get rid of the messages :~) 
>      We opened an ETR with IBM yesterday afternoon and there was 
> already a response when I came in this morning.  Someone expressed 
> interest in the solution if we found one so I will post an edited 
> version of IBM's response.  Because our TSM Server is on an MVS/ZOS 
> mainframe, some things are done differently than other platforms but
> the gist of it is the same. 
> 
> The error messages are the result of a corrupt entry in the TSM 
> Server database.  The ANR9999D's callchain indicates that the TSM 
> server's migration thread is working to try and calculate space in 
> the tapepool to run a disk to tape migration.  In that process, the 
> TSM server must access the AF.Custers table. It is in this table 
> that there is an orphaned entry causing the error messages to be 
> logged in the activity log. 
> 
> To fix the problem, you will have to remove the orphaned entry.  The
> way to do this is with audit of the TSM server's database.  This is 
> an off-line process, during which the TSM server is down. 
> 
> In short run an 
> 
> AUDITDB ARCHSTORAGE FIX=NO 
> 
> Once the process is complete, restart the server normally. 
> 
> I'm scheduling time to do this today, I have a regularly scheduled 
> Expiration process done on Fridays? before each weekend.   I will 
> post the results on the list?. and if it really was affecting the 
> Expiration process time. 
> 
> As always, 
> Thank You 
> Shannon 
> 
> 
> 
> 
> 
> 
> Madison Gas & Electric Co
> Operations Analyst -Data Center Services
> Information Management Systems
> sbach AT mge DOT com

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