ADSM-L

Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM website -

2002-10-23 15:49:27
Subject: Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM website -
From: Del Hoobler <hoobler AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 23 Oct 2002 15:49:40 -0400
> The new IBM/Tivoli Storage Manager pages are now Circular, and have been
> that way for days.
>
> We RELY on the web pages to do client downloads.
> DOES ANYBODY KNOW who we can call to get this mess straigtened out?!?
>
> I've had people from Tivoli asking ME how to get to the downloads page -
> THIS IS STUPID AND INCONSIDERATE OF THE CUSTOMERS AND INTERFERES WITH THE
> SALE AND SUPPORT OF THIS PRODUCT.
>
> WHY don't you ever ask WHAT YOUR CUSTOMERS NEED BEFORE screwing with this
> stuff?!?

I wanted to let everyone know that the parties controlling this
have been notified and they are currently looking into the issue.

The migration from tivoli.com to ibm.com has been a large effort
and some things are obviously not quite right yet.

We are sorry for any problems this has caused you.

Thanks,

Del

----------------------------------------------------

Del Hoobler
IBM Corporation
hoobler AT us.ibm DOT com

- Never cut what can be untied.
- Commit yourself to constant improvement.

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