Prather, Wanda wrote:

The new IBM/Tivoli Storage Manager pages are now Circular, and have been
that way for days.

We RELY on the web pages to do client downloads.
DOES ANYBODY KNOW who we can call to get this mess straigtened out?!?

I've had people from Tivoli asking ME how to get to the downloads page -
THIS IS STUPID AND INCONSIDERATE OF THE CUSTOMERS AND INTERFERES WITH THE
SALE AND SUPPORT OF THIS PRODUCT.

WHY don't you ever ask WHAT YOUR CUSTOMERS NEED BEFORE screwing with this
stuff?!?

To All of You,

I have just forwarded your comments on to Michael James.  He is the
Tivoli Storage Channel Manager for the south-west region.  I am sure he
will direct these complaints to the appropriate people.  As an IBM
Business Partner I apologize for this situation and I am using whatever
influence I have to get this matter resolved.

--
Regards,
Mark D. Rodriguez
President MDR Consulting, Inc.

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