Maybe that "smart" support person have already ported Internet Exploder to
AIX or Linux (IBM claims is 100% committed to) ?!? :-((
When the $#%$, IBM will start promote their *own* products. Recently I had
a not so funny situation - a project manager was nearly purchased
BackupExec for their W2k servers despite the fact their UNIX servers are
using TSM. The trick was that the HW (IBM xSeries) came with try'n'buy
BackupExec and he thought this is the part IBM is proposing as part of the
whole solution !!!

Zlatko Krastev
IT Consultant






Adolph Kahan <akahan AT ICA DOT NET>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
24.10.2002 04:58
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM 
website -


I escalated this to the TSM Product Manager in San Jose. He is following
up with the developers of the Web Site.

I also sent a note to the FEEDBACK mechanism and was told that some of
the problems could be due to the Browser I was running. They now only
support Internet Explorer. If you use Netscape on Windows or any other
platform, you are out of luck. Netscape is one of the few browsers that
run on Linux and various UNIX flavors.

Whoever was responsible for the architecture of the new "unimproved" web
site really missed the boat.





-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Mark D. Rodriguez
Sent: Wednesday, October 23, 2002 5:20 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM website -

Prather, Wanda wrote:

>The new IBM/Tivoli Storage Manager pages are now Circular, and have
been
>that way for days.
>
>We RELY on the web pages to do client downloads.
>DOES ANYBODY KNOW who we can call to get this mess straigtened out?!?
>
>I've had people from Tivoli asking ME how to get to the downloads page
-
>THIS IS STUPID AND INCONSIDERATE OF THE CUSTOMERS AND INTERFERES WITH
THE
>SALE AND SUPPORT OF THIS PRODUCT.
>
>WHY don't you ever ask WHAT YOUR CUSTOMERS NEED BEFORE screwing with
this
>stuff?!?
>
>
To All of You,

I have just forwarded your comments on to Michael James.  He is the
Tivoli Storage Channel Manager for the south-west region.  I am sure he
will direct these complaints to the appropriate people.  As an IBM
Business Partner I apologize for this situation and I am using whatever
influence I have to get this matter resolved.

--
Regards,
Mark D. Rodriguez
President MDR Consulting, Inc.

========================================================================
=======
MDR Consulting
The very best in Technical Training and Consulting.
IBM Advanced Business Partner
SAIR Linux and GNU Authorized Center for Education
IBM Certified Advanced Technical Expert, CATE
AIX Support and Performance Tuning, RS6000 SP, TSM/ADSM and Linux
Red Hat Certified Engineer, RHCE
========================================================================
=======