ADSM-L

Re: Tape Drive Failures

2002-01-09 15:33:17
Subject: Re: Tape Drive Failures
From: Robin Sharpe <Robin_Sharpe AT BERLEX DOT COM>
Date: Wed, 9 Jan 2002 15:29:58 -0500
Looks to me like you need to do an AUDIT LIBRARY <libname> CHECKL=BARCODE.
TSM keeps its own library inventory.  If someone opens the library and
removes a tape or moves them around, TSM's inventory will be out of sync
with what's really in there.  This can also happen on some libraries if the
library auto-loads tapes through the entry-exit ports while tapes are in
drives... the new tapes may go into the "home" slot of a mounted tape...
happened to us on our ATL P3000, so we turned off auto-load.

Robin Sharpe
Berlex Labs



                    Bill Wheeler
                    <Bill.Wheeler@LA-
                    Z-BOY.COM>        To:    ADSM-L AT VM.MARIST DOT EDU
                                      cc:    (bcc: Robin Sharpe/WA/USR/SHG)
                    01/09/02 03:03 PM Subject:
                    Please respond to        Re: Tape Drive Failures
                    "ADSM: Dist Stor
                    Manager"







Here is a look at what the message is giving me in the actlog when it
fails.
It looks just like a plan tape error:

ANR8499I Command accepted.
01/05/02 08:58:03     ANR8300E I/O error on library MAGSTAR (OP=00006C03,

                       CC=314, KEY=05, ASC=3B, ASCQ=0E,
SENSE=70.00.05.00.00.0-

0.00.48.00.00.00.00.3B.0E.FF.02.00.A8.00.00.1E.09.01.00-

.00.00.00.00.00.00.A5.00.00.00.00.00.00.00.00.00.00.00.-

00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-

0.00.00.00.00.00.00.00.00.00.00.00.32.38.37.20.20.20.20-
                       .00., Description=The source slot or drive was empty
in
                       an attempt to move a volume).  Refer to Appendix B
in
the
                       'Messages' manual for recommended action.

01/05/02 08:58:03     ANR9999D mmsscsi.c(10695): Could not move volume
1DA7D

                       from slot 31 to slot 16.

01/05/02 08:58:03     ANR8841I Remove volume from slot 31 of library
MAGSTAR
at
                       your convenience.


After this the drive then goes offline.  So when the archive runs at 22:30
this is the message it gets:

01/05/02 22:41:20     ANR8447E No drives are currently available in library

                       MAGSTAR.

01/05/02 22:41:21     ANR1404W Scratch volume mount request denied - mount

                       failed.


When i look at the error message in the O/S errpt this is what i see

4865FA9B   0108012102 P H rmt1           TAPE OPERATION ERROR
476B351D   0108012102 P H rmt1           TAPE DRIVE FAILURE
0F78A011   0108011902 T H rmt1           RECOVERY LOGIC INITIATED BY DEVICE

Any ideas???

Bill Wheeler
PDM Administrator
La-Z-Boy Incorporated
(734) 242-1444 x 6170

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