Bill,

I would get IBM involved.  We have 3575s and recently retired a 3570. Over
the years we've seen drive heads wear out, analog cards fail, picker
hardware wear out, etc.  When those things occur, the symptoms are exactly
what you describe.  Operations slowly get worse.

Tab








Bill Wheeler <Bill.Wheeler AT LA-Z-BOY DOT COM>@VM.MARIST.EDU> on 01/09/2002
10:20:52 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:   ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:  Tape Drive Failures


Hello *SMers,

        Just a quick question out there for all of you.   I am currently
receiving tape drive failures when trying to check in and out tapes, also
during our nightly archive.   They have been increasing during the last few
months.  My environment is Magstar 3570, 2 drives.   I am currently running
TSM 4.1.2.0 on AIX 4.3.3.   I have been cleaning the drives regularly, but
am not sure if I should be IBM involved or not.  One of the main problems
is
that when the drive gets the error, the drive does not reset.  It could be
the tapes causing the problems, but the drives are still not resetting.
Just yesterday someone was checking in tapes and loaded the wrong one, but
the drive failed due wrong tape being mounted.  Then the drive did not
reset
itself.   Is there anything that I can do without calling IBM to see if I
can get this fixed?


Thanks in advance,

Bill Wheeler
PDM Administrator
La-Z-Boy Incorporated
(734) 242-1444 x 6170