ADSM-L

Re: Unable to define Qualstar TLS 4480 library

2001-10-18 13:42:08
Subject: Re: Unable to define Qualstar TLS 4480 library
From: Hunny Kershaw <hunnychka AT YAHOO DOT COM>
Date: Thu, 18 Oct 2001 10:38:54 -0700
Here's the info from Qualstar..

Serialization was introduced in firmware 2.12h. It can
be disabled by setting the
Configuration\Advanced\Library\?\DtSerial menu item to
NONE.


--- Kelly Lipp <lipp AT STORSOL DOT COM> wrote:
> It is the DT Serial option.  You need to find it in
> It is the DT Serial option.  You need to find it in
> the configuration menus
> (I think it's in config, library) and turn it off.
> Then it will work.  This
> is a new problem.  The Qualstar microcode was
> updated to use this SCSI
> option differently which exposed a bug in TSM (I
> believe it's a bug).  If
> you turn off DT Serial the library will define just
> fine.
>
> Kelly J. Lipp
> Storage Solutions Specialists, Inc.
> PO Box 51313
> Colorado Springs, CO 80949
> lipp AT storsol DOT com or kelly.lipp AT storserver DOT com
> www.storsol.com or www.storserver.com
> (719)531-5926
> Fax: (240)539-7175
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager
> [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
> Doug Thorneycroft
> Sent: Wednesday, October 17, 2001 2:44 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Unable to define Qualstar TLS 4480
> library
>
>
> Thank you, I sent the problem to tivoli support, and
> supposidy, the serial numbers are not enabled on
> this model. (This from the reseller, not qualstar)
> I'll try calling qualstar tomorrow.
>
> On Wednesday, October 17, 2001 2:09 PM, Hunny
> Kershaw
> [SMTP:hunnychka AT YAHOO DOT COM] wrote:
> > I am not familiar with the options on this
> library. If
> > you can't find other options to disable the serial
> > numbers, you may want to contact the vendor and
> find
> > out how to disable the serial numbers if it's
> possible
> > at all.
> >
> > In the mean time, you may want to also contact the
> TSM
> > support team. If the problem is confirmed to be
> caused
> > by the serial numbers, the driver can be updated
> to
> > handle the serial numbers returned from this
> library.
> >
> > Regards,
> >
> > HK..
> >
> > --- Doug Thorneycroft <dthorneycroft AT LACSD DOT ORG>
> wrote:
> > > Ran the test, and I do get the 321
> (RES_MISMATCH)
> > > return code.
> > > I looked up DT Serial in the library manual but
> it
> > > says that it is not
> > > applicable
> > > to any drives used in the 4XXX series.
> > > Some other option maby?
> > >
> > > On Wednesday, October 17, 2001 10:35 AM, Hunny
> > > Kershaw
> > > [SMTP:hunnychka AT YAHOO DOT COM] wrote:
> > > > Please run lbtest to see if there's a problem
> with
> > > the
> > > > Read Element Status command.
> > > >
> > > > lbtest -d lb0.0.0.7
> > > > 1. Manual Test
> > > > 6. Open
> > > > 8. Return Element Count
> > > >
> > > > If 8 fails with completion code 321
> > > (RES_MISMATCH),
> > > > then there's a problem with the RES command.
> > > Possibly,
> > > > the firmware now returns drive serial numbers
> > > which
> > > > currently are not handled by the device
> driver.
> > > >
> > > > Last week, one gentleman mentioned the work
> around
> > > on
> > > > the TLS-8xxxx series. Try to find DT-SERIAL
> option
> > > on
> > > > your library and disable that option. The
> library
> > > then
> > > > will not return the serial numbers and things
> > > should
> > > > get moving again.
> > > >
> > > > Regards,
> > > >
> >
> >
> > __________________________________________________
> > Do You Yahoo!?
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