Re: Unable to define Qualstar TLS 4480 library

Thank you, I sent the problem to tivoli support, and
supposidy, the serial numbers are not enabled on
this model. (This from the reseller, not qualstar)
I'll try calling qualstar tomorrow.

On Wednesday, October 17, 2001 2:09 PM, Hunny Kershaw
[SMTP:hunnychka AT YAHOO DOT COM] wrote:
> I am not familiar with the options on this library. If
> you can't find other options to disable the serial
> numbers, you may want to contact the vendor and find
> out how to disable the serial numbers if it's possible
> at all.
>
> In the mean time, you may want to also contact the TSM
> support team. If the problem is confirmed to be caused
> by the serial numbers, the driver can be updated to
> handle the serial numbers returned from this library.
>
> Regards,
>
> HK..
>
> --- Doug Thorneycroft <dthorneycroft AT LACSD DOT ORG> wrote:
> > Ran the test, and I do get the 321 (RES_MISMATCH)
> > return code.
> > I looked up DT Serial in the library manual but it
> > says that it is not
> > applicable
> > to any drives used in the 4XXX series.
> > Some other option maby?
> >
> > On Wednesday, October 17, 2001 10:35 AM, Hunny
> > Kershaw
> > [SMTP:hunnychka AT YAHOO DOT COM] wrote:
> > > Please run lbtest to see if there's a problem with
> > the
> > > Read Element Status command.
> > >
> > > lbtest -d lb0.0.0.7
> > > 1. Manual Test
> > > 6. Open
> > > 8. Return Element Count
> > >
> > > If 8 fails with completion code 321
> > (RES_MISMATCH),
> > > then there's a problem with the RES command.
> > Possibly,
> > > the firmware now returns drive serial numbers
> > which
> > > currently are not handled by the device driver.
> > >
> > > Last week, one gentleman mentioned the work around
> > on
> > > the TLS-8xxxx series. Try to find DT-SERIAL option
> > on
> > > your library and disable that option. The library
> > then
> > > will not return the serial numbers and things
> > should
> > > get moving again.
> > >
> > > Regards,
> > >
>
>
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