We have the following config:
TSM Server 3.7.4.0 on AIX 4.3.3
Netware Client 4.1.0.0 on Netware 5.0 SP5
Hardware:
IBM Netfinity 7000, model 8651-RM0
768 MB RAM
IBM ServeRAID II, 6 - 9GB HD's, RAID5 w/HS
We Use TCPIP commmethod.
Partial output of VOLUME command:
Mounted Volumes Name Spaces Flags
SYS DOS, LONG Cp Sa
VOL1 DOS, MAC, NFS, LONG NSS
This client was on 3.7.2.11 of TSM and had the same problem.
Doing an INC backup on a daily prompted schedule it will abend about every 2nd
or 3rd day. Below is one of the Abend log entries. The abend is always the
same. I am fairly new here and have started working out existing problems,
like this one.
This Client is working as a file server. It is backing up VOL1:/users when it
abends. It appears to always to abend in the S or T area (User names
alphabetically). At this point it has examined about 400,000 files.
I did a SEL backup with just one users directory that seemd to have a problem.
It abended after about 7,000 files as follows:
―------------------------------------------------------------------------------------------
Normal File - 10,278,912
VOL1:/Users/TSANDERS/remdrept/RemedyLinkForPalm/Normal File - 10,278,912
VOL1:/Users/TSANDERS/remdrept/RemedyLinkForPalm/Setup/Remedy/PalmLink/aix/remlink.tar
[Sent]
(TSA500.NLM 5.3 313) A file cannot be read.
―--------------------------------------------------------------------------------
I then did a SEL narrowing directory path smaller and it worked without I then
did a SEL narrowing directory path smaller and it worked without error. I did
search of Tivoli Knowledge Base on TSA500 and several other searches and one
TSA500 entry was sort of like ours but solution we have already implemented.
A disk scan has been done by our Netware Admin and had no problem. We have
other Netware boxes with 3.1 amd 3.7 clients and they work without error.
Anyone have any ideas/suggestions?
ABEND LOG
*******************************************
Server HFIT halted Friday, December 8, 2000 10:54:37 pm
Abend 1 on P00: Server-5.00i: Page Fault Processor Exception (Error code
00000000)
Registers:
Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = 00000000 EBX = C83E87D4 ECX = 00000003 EDX = C83E8900
ESI = C83E894C EDI = 00000000 EBP = C83E87D0 ESP = C83E86C4
EIP = D17FB830 FLAGS = 00014256
D17FB830 8B4058 MOV EAX,[EAX+58]=?
EIP in FILESYS.NLM at code start +0004B830h
Access Location: 0x00000058
The violation occurred while processing the following instruction:
D17FB830 8B4058 MOV EAX,[EAX+58]
D17FB833 81E1FF000000 AND ECX,000000FF
---------------------------------------------------------------------
End of file. [SYS:SYSTEM\ABEND.LOG]
End of file. [SYS:SYSTEM\ABEND.LOG]
*********************************************************************
David B. Longo
Systems Administrator
Health First, Inc. I/T
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH 321.434.5536
Pager 321.634.8230
Fax: 321.434.5525
david.longo AT health-first DOT org
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