I don't have 3590-E drives, but I'm fixing to upgrade Atape and atldd so just
out of curiosity I looked at the fixlist files. The entry for level 4.3.9 (which
I've pasted and highlighted here) looks like it might have something to do with
your problem.
 4.3.9.0   Increase timeouts for 3590E and 3570 extended media

Since you are already at a higher level than this, perhaps this fix didn't
completely fix the problem and IBM/Tivoli needs to take another look.

As far as copying over existing files, it looked to me like that's
Steve Branch
Phillips Petroleum
e-mail: swbranc AT ppco DOT com





bbullock <bbullock AT MICRON DOT COM> on 09/29/99 04:53:50 PM

Any replies will be addressed to: "ADSM: Dist Stor Manager"
      <ADSM-L AT VM.MARIST DOT EDU>


To:   ADSM-L AT VM.MARIST DOT EDU

cc:
(bcc: S W Branch/Sweeny/Phillips Petroleum/us)







 Subject: Re: ANR8824E Errors on 3494 with 3590E Drives







        When we first had this problem, I had our IBM CE open a hardware
case with the 3494 folks. They said "it must be your network" and closed the
case. I had our network folks look around and an put some sniffers on the
lines, but they found nothing.

        I have not logged a software call to ADSM support, although if I saw
this problem more often, I would be inclined to do so (have to allocate my
time to the things that keep me awake at night).

The error I am getting is always on this operation, which looks to be a
mount request:

        ANR8824E I/O Error on library TAPELIB2; request some-number for
operation 004C6D31

Just to compare your environment to ours:

        Hardware:       various RS/6000 servers
        AIX OS: 4.2.1 and 4.3.2 , both have logged this error.
        ADSM ver:       3.2.1.40
        Atape ver:      4.4.0.0
        atldd ver:      4.0.1.0
        3590e (FW):     C747

        We have one ADSM server that has not logged any of these errors, and
it's 7 drives are 3490B1A drives but everything else is the same. We will be
upgrading those drives to 3590E1As tomorrow and it will be interesting to
see if I begin to log this error on this server.

Ben


> -----Original Message-----
> From: James SPORER [mailto:james.sporer AT CCMAIL.ADP.WISC DOT EDU]
> Sent: Wednesday, September 29, 1999 2:07 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: ANR8824E Errors on 3494 with 3590E Drives
>
>
>      Ben,
>      Hard to believe we are the only two people in ADSM land
> having this
>      problem.  The IBM hardware guys came back and said, the
> first time
>      this happened the tape was already mounted and ADSM
> didn't dismount it
>      before issuing another mount for the same volume.  I
> would guess that
>      could happen occasionaly but it shouldn't be a problem.
> Did you open
>      this as a software problem or a hardware problem?
>      Jim Sporer
>
>
>
> ______________________________ Reply Separator
> _________________________________
> Subject: Re: ANR8824E Errors on 3494 with 3590E Drives
> Author:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>  at IPNET
> Date:    9/28/99 1:02 PM
>
>
> We too have 3 3494 libraries with 32 3590E drives. Since we
> installed them
> and upgraded to 3.2.1.40 about 60 days ago, we have seen this
> error 4 times.
> They were scattered across all 3 libraries.
>         We logged a call and IBM analyzed the 3494 log and
> found that the
> library had mounted the tape and replied back to the ADSM
> server that the
> tape was mounted, however, the ADSM server never got the
> message and logged
> an 8824 error.
>         IBM suggested there was some sort of TCP/IP
> communication error that
> caused the problems, but since our libraries are in different
> buildings, on
> different networks and switches, I kinda doubt it.
>
>         Luckily, the error is non fatal. If we make the tape
> available again
> and run the command again, it mounts up fine.
>
> Ben
>
> > -----Original Message-----
> > From: James SPORER [mailto:james.sporer AT CCMAIL.ADP.WISC DOT EDU]
> > Sent: Tuesday, September 28, 1999 11:56 AM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: ANR8824E Errors on 3494 with 3590E Drives
> >
> >
> >      We recently upgraded two 3590 drives to 3590e drives and
> > added two
> >      more 3590e drives to our 3494 ATL.  Since the change we
> > have gotten a
> >      ANR8824E message on four occasions.  The error causes
> > ADSM to change
> >      the status of the volume it is attempting to mount to
> > unavailable.  We
> >      have reported the problem to our IBM hardware
> > maintenance people and
> >      they are looking at it.  I was wondering if anyone
> else has had a
> >      similar problem?  We are running the AIX version of
> ADSM at level
> >      3.1.2.40.
> >      Jim Sporer
> >      james.sporer AT doit.wisc DOT edu
> >
>