Netviewers

I'm looking for feedback on Netview Support. From our point of view in
Australia, Support can only be described as extremely poor. Whenever we log
a call, we find it takes forever to get a problem acknowledged and have to
continuously chase to get a response. More often than not, problems are
fixed ourself or through the cooperation of this forum.

Your feedback will be used to give Netview support a bit of a nudge in the
case that this problem is universal

Thanks and regards

Phil
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