Maria, I saw a problem like this, with Optivity and OpenView, a couple
years ago.  It turned out to be a "community string" and Optivity DB
Synchronization issue.  Hope this is of some help?  Good luck!

Regards, Ray

Maria Burke wrote:
>
> I was wondering if someone else out there may have come across this problem.
>
> I've installed Optivity NMS 8.1 on AIX 4.2 with NetView 4.1.  Everything is
> working except Expanded View.  When I try to execute an Expanded View either
> from the command line or from within NetView, I get the following:
>
> The About Expanded View window opens and I receive the messages:
> Initializing... Please Wait... Getting info from agent failed.  Click OK.
> When I click OK, the About Expanded View window goes away and I'm taken back
> to my starting point.
>
> There are no error messages in my background window.  Also, this is not an
> incorrect community string as OmniView and an snmpwalk work fine.  This
> problem occurs on all of our hubs -- 5000s, BayStack TR 504, BayStack
> Ethernet, etc.
>
> Any thoughts?
>
> Thanks!!!
>
> Maria Burke