[Veritas-bu] Media ID not UNIQUE in DataBase (34)

Subject:	[Veritas-bu] Media ID not UNIQUE in DataBase (34)
From:	Simon Weaver <Simon.Weaver AT iscl DOT net>
To:	"veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date:	Thu, 13 Jun 2013 14:11:44 +0000

All

I really need some help or advice here, as I am struggling to understand the issue.

We have no specific barcode rules setup, just using <DEFAULT>

For 4 years, we have been running trouble free, ordering tapes and labels.

This week, we received an error loading blank tapes.

NetBackup reports that the Media ID is not unique in the Database (34).

Checking the Barcode's they are different. The current one in the library and known to NetBackup is W998L4 and the actual Barcode is GJW998L4.

But the tapes I am trying to import into the library have the same Media ID W998L4, yet the Barcode is LXW998L4.

The problem is, majority of the tapes in the library are W9xxL4 and the pack of labels is the same!

Has anyone seen this before? I searched the Web, found some technotes, but these tapes are brand new, never been in any other environment, and the labels are also brand new unique.

Appreciate any helpful advise.

Simon

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