Re: [Veritas-bu] ndmp drives down after netapp upgrade to 8.1.1RC1

we opened a call with netapp, and i think they are having issues with 8.1.1 and certain drives. we did turn up logging, and see an ndmp connection connect, but then we get the message back from netbackup stating drive does not match, (sorry i don't have the exact message in front of me). someone did reply that they have lto4 working with 8.1, so i connected an lto4 drive but we still see the same issue. netapp is still looking into it, so we are doing 3-way backups tonight.

thanks,

jerald

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Steve Quan
Sent: Wednesday, August 08, 2012 10:40 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] ndmp drives down after netapp upgrade to 8.1.1RC1

Can you turn on verbose logging on the affected filer and see what the logs say ? Also, from the filer, can you mount/rewind/etc a tape ? I'm curious about this NBU msg: " Device serial number for device at path /dev/nrst1a does not match drive adic_drv03 ....

/Steve

<<<snip>>>
>
> we have a netbackup 7.1.0.3 environment, linux master/media servers. after upgrading 2 netapp fas3160's to 8.1.1RC1, the direct attached (thru a san switch) lto5 tape drives went down, and go back down after "up'ing" them. 1 netapp has 1 drive, the other has 2 drives, and all 3 went down and stay down. from the first filer i see the tape drive:
>
> fas3160e> ndmpd status
> ndmpd ON.
> No ndmpd sessions active.
>
> fas3160e> storage show tape
> Tape Drive: ushouebs9148a:1-9.126
> Description: IBM LTO 5 ULTRIUM
> Serial Number: F001B2B013
> WWNN: 5:003:08c001:b2b013
> WWPN: 5:003:08c001:b2b014
> Alias Name(s): st1
> Device State: available
>
> fas3160e> sysconfig -t
> Tape drive (ushouebs9148a:1-9.126) IBM LTO 5 ULTRIUM
> rst1l - rewind device, format is: LTO-3(ro)/4 4/800GB
> nrst1l - no rewind device, format is: LTO-3(ro)/4 4/800GB
> urst1l - unload/reload device, format is: LTO-3(ro)/4 4/800GB
> rst1m - rewind device, format is: LTO-3(ro)/4 8/1600GB cmp
> nrst1m - no rewind device, format is: LTO-3(ro)/4 8/1600GB cmp
> urst1m - unload/reload device, format is: LTO-3(ro)/4 8/1600GB cmp
> rst1h - rewind device, format is: LTO-5 1600GB
> nrst1h - no rewind device, format is: LTO-5 1600GB
> urst1h - unload/reload device, format is: LTO-5 1600GB
> rst1a - rewind device, format is: LTO-5 3200GB cmp
> nrst1a - no rewind device, format is: LTO-5 3200GB cmp
> urst1a - unload/reload device, format is: LTO-5 3200GB cmp
>
>
> from the media server:
>
> ebsmd1# tpautoconf -verify fas3160e
> Connecting to host "fas3160e" as user "root"...
> Waiting for connect notification message...
> Opening session--attempting with NDMP protocol version 4...
> Opening session--successful with NDMP protocol version 4
> host supports MD5 authentication
> Getting MD5 challenge from host...
> Logging in using MD5 method...
> Host info is:
> host name "fas3160e"
> os type "NetApp"
> os version "NetApp Release 8.1.1RC1 7-Mode"
> host id "0151736859"
> Login was successful
> Host supports LOCAL backup/restore
> Host supports 3-way backup/restore
>
> ebsmd1# tpconfig -dev_ping -drive -path /dev/nrst1a -nh fas3160e
> Failed to inquiry the specified device.
>
> ebsmd1# tpconfig -update -drpath -path /dev/nrst1a -nh fas3160e -asciiname adic_drv03 -drstatus UP
> Device serial number for device at path /dev/nrst1a does not match drive adic_drv03.
>
> ebsmd1# tpconfig -l
> Device Robot Drive Robot Drive Device Second
> Type Num Index Type DrNum Status Comment Name Path Device Path
> robot 0 - TLD - - - - /dev/sg11
> ...
> drive - 3 hcart 4 DOWN - adic_drv03 /dev/nrst1a
> ...
>
>
> does anyone else have a setup with netapp ontap 8.1.1rc1 working? we have 12 other netapps at lower ontap versions that still work. i think i found a compatibility chart that says it is supported.
>
> thanks,
> jerald
<<<snip>>>

****************************************************************
Confidentiality Note: The information contained in this
message, and any attachments, may contain confidential
and/or privileged material. It is intended solely for the
person(s) or entity to which it is addressed. Any review,
retransmission, dissemination, or taking of any action in
reliance upon this information by persons or entities other
than the intended recipient(s) is prohibited. If you received
this in error, please contact the sender and delete the
material from any computer.
****************************************************************

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu