It is a standard system build. I did the build and did not change anything to do with DNS
Firewall is also turned off. I tried with the firewall service disabled and after a reboot and the error still exists.
From: Shekel Tal [mailto:Tal.Shekel AT uk.fujitsu DOT com]
Sent: Friday, March 16, 2012 7:55 AM
To: Infantino, Joe (Contractor); veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: cold catalog recovery
It could just be down to the way your host is configured to lookup names
Is this a standard windows build or a bespoke build created by your sys admins?
They could have changed the way the build resolves hostnames as a security feature?
Regards,
Tal Shekel
CSA
FUJITSU
That’s what we thought also, but why then would it work just fine before the catalog recovery?
I do have a hosts file entry for the system.
Currently it is off the network so nslookup is not working, but even when it was on the network and name resolution was working fine the issue was still there.
Doesn’t sound like a netbackup issue
Sounds like a host configuration issue – maybe dns
Are you returning 127.0.0.1 even when you have any entry in your local hosts?
The system could be configured not to look at hosts
Can you resolve forward and reverse lookup when using nslookup?
Regards,
Tal Shekel
CSA
FUJITSU
We are trying to upgrade our NBU hardware and OS and are running into some issues that seem related to doing a cold catalog recovery and name resolution.
Current setup:
Windows 2003 x86 SP2
NBU 6.5.6
New setup:
Windows 2008 x64 SP2
NBU 6.5.6
Current server and new server are configured with the same name and ip address.
ISSUE:
We can do a cold catalog backup and restore just fine but have a serious issue in the end. After both successes if we open the Activity Monitor we get an error - “Not connected, check if services are up.”
All service are up.
bpjobsd log shows
<2> job_connect: Can’t connect automatically to client pbcobk01 status = 25 err = 10061
<2> job_connect: Can’t connect to client pbcobk01
<16> main: Can’t connect to pbcobk01 (46)
We did a complete system rebuild, installed NBU 6.5.6, and configured to write to disk. Test backup ran and Activity Monitor worked fine. Did the catalog recovery and the issue came back.
I did some bpclntcmd tests and they all come back with the correct name but the IP shows as 127.0.0.1. I added the hostname and real IP to the hosts file with no luck.
I tried the following tests:
bpclntcmd -pn = correct short name with 127.0.0.1
bpclntcmd -self = correct short name with 127.0.0.1
bpclntcmd -hn pbcobk01 = correct short name with 127.0.0.1
bpclntcmd -ip xxx.xxx.xxx.xxx = correct host and xxx.xxx.xxx.xxx for ip address
If I do these test on the current server they come back with the actual IP of the system.
TIA
Joe Infantino
MCP, MCSA, Security+, ITILv3
Senior Systems Analyst
Security and Server Operations
Intersil Corporation
email: jinfantino AT intersil DOT com
www.intersil.com
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