UEFI does create a small "boot partition" that NetBackup has issues
backing up. There was some discussion here some time ago about those
limitations. Run "chkdsk d:" on the citrix host and see what you get. If
the file system type is NTFS then you two are on different pages.

-Jonathan

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of dejohn61
Sent: Monday, October 31, 2011 6:40 PM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] Citrix Backups and restores

NBU Enterprise 7.1.01
Windows 2003 enterprise (master)
6 Media servers mixed Unix, Linux, and windows
Netapp VTL and (Quantum Scalar i2000 physical tape)
I am having trouble restoring data from the D:\ drive of a Citrix
server. the C:\ drive restores just fine.
I can see the data in the restore console so I know its there.
Symantec support is telling me that the D:\ on the Citrix box is EFI
format not NTFS and not compatible in NBU backups and restores. Is this
a true statement? and what are my alternatives to backing up and
restoring this data.

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