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Re: [Veritas-bu] Getting Error 13
2009-06-19 14:40:50
13 is a fun one. If you haven't resolved
it yet, check the following:
Does the backup fail on incrementals
as well as fulls, or only one?
Check the event log for clues to other
issues going on with that server
Can you transfer a large file over your
backup network successfully?
Check switch/port logs for errors
Test the cable
Try backing up your server as individual
jobs, such as Shadow Copy Components, C:, D:, etc., to narrow down a possible
problem area. Allowing Multiple Data Streams in the policy will acheive
this automatically without making other changes to the policy (but don't
forget it will effect all other clients in that policy)
Take a look at the following troubleshooting
guide specifically for EC 13: http://seer.entsupport.symantec.com/docs/276941.htm
Good luck,
Rusty Major, MCSE, BCFP, VCS ▪
Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge
Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected®
▪ http://availability.sungard.com/
P
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Subject
| [Veritas-bu] Getting Error 13 |
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We have 5 clients running Windows 2008 and most are running fine, but one
is failing with error 13. This is the error messages I am getting:
Error bpbrm(pid=2972) socket read failed, An existing connection was forcibly
closed by the remote host. (10054)
Error bptm(pid=6116) socket operation failed - 10054 (at child.c.1294)
Error bptm(pid=6116) unable to perform read from client socket, connection
may have been broken
Error bpbrm(pid=2972) could not send server status message
end writing; write time: 00:43:26
file read failed(13)
We are backing up All_Local_Drives
It is also a Domain Controller.
Any help would be appreciated.
smwoodcrafts
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