Veritas-bu

Re: [Veritas-bu] Media Server Retirement in 6.0

2008-06-03 09:46:28
Subject: Re: [Veritas-bu] Media Server Retirement in 6.0
From: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>
To: "Randy Samora" <Randy.Samora AT stewart DOT com>, <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Tue, 3 Jun 2008 14:28:04 +0100
Maybe someone on the list can come up with a possible solution? Like you, its not good paying £££ for support, and then possibly MORE for consultancy, when its more than likely the Last Line of Defence "could" do it.... but come up with the idea of using external consultants to be told what to do, only ... they dont know for sure how its done !
 
Not saying that is what they DO, but last year had to pay an IBM consultant for 3 days work, and for what... nothing... as he never fixed our problem, let alone know how to use it !!
 
Simon
 


From: Randy Samora [mailto:Randy.Samora AT stewart DOT com]
Sent: Tuesday, June 03, 2008 2:17 PM
To: WEAVER, Simon (external); VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Media Server Retirement in 6.0

Had to go out to the web and figure out the conversion rate J but yes, that?s the going rate here too.  The guy walks over, still wiping chocolate from his face from the mints that were left on his $250/night pillow and pushes a button.  It?s like getting your phone connected for the first time.  They?re sitting right there at the keyboard and they can activate it in seconds but they schedule you for a week from Thursday. Forget to pay your bill and it?s disconnected instantaneously.  But when it?s the only game in town, what can you do?

 

From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
Sent: Tuesday, June 03, 2008 8:02 AM
To: Randy Samora; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Media Server Retirement in 6.0

 

Are they charging £1000 a day?

 


From: Randy Samora [mailto:Randy.Samora AT stewart DOT com]
Sent: Tuesday, June 03, 2008 2:00 PM
To: WEAVER, Simon (external); VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Media Server Retirement in 6.0

Yeah, I don?t remember that slide in the original sales pitch.  It?s like buying a car and the dealership locks the hood and only their mechanic has the key and the wiper fluid has run low.  I can?t justify this cost to my Management.  I?m having trouble believing it myself.

 

From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
Sent: Tuesday, June 03, 2008 7:54 AM
To: Randy Samora; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Media Server Retirement in 6.0

 

Randy

I find it odd that in an old NBU 5.0 article with the same problem as you stated, that veritas (at the time !) suggested the same thing....

 

Note:  If you are using NetBackup Vault and plan to decommission a media server, it is recommended that you contact VERITAS Consulting for help with this task.

 

http://seer.support.veritas.com/docs/266720.htm

 


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Randy Samora
Sent: Tuesday, June 03, 2008 1:45 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Media Server Retirement in 6.0

Windows across the board, 6.0 MP1, and I want to retire 3 media servers.  Sounds easy enough, right?  According to the documentation, and verified by Symantec Technical Support, because I am using NetBackup Vault, I need to avail myself with the services of a Symantec Consultant to do this for me.  That's all I got from them.

 

My boss is already having me compare other backup products because of the maintenance check we write every year for NetBackup.  Now I have to go to him and say, "I know you're tired of paying Symantec all that money and I know you thought we were going to cut cost by getting rid of 3 of our media servers but guess what?  We have to pay Symantec to come over and turn them off for us."

 

It can't be that difficult, can it?  Can someone point me to some documentation, blogs, guidelines, NBU gypsy tarot reader who might guide me in the right direction?

 

Thanks in advance,

Randy

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