[Veritas-bu] Operational issues - NBU & Iron Mountain

Subject:	[Veritas-bu] Operational issues - NBU & Iron Mountain
From:	"Ed Wilts" <ewilts AT ewilts DOT org>
To:	"veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date:	Thu, 13 Mar 2008 16:46:55 -0500

I'm looking for ideas from other people who vault their tapes to Iron Mountain. On regular occasions, we find that we need to prevent a tape (or several tapes) from going out because of an ongoing restore request. However, if we just pull the tape from going out, it shows up in the FTP report to IM and therefore their exception report and sometimes triggers phone calls from them to inquire why they didn't get the tapes they were supposed to get. We also have to go through the process of importing the tape back in - I'd just rather Vault didn't eject it in the first place. Has anybody developed any elegant hooks into the Vault process to cleanly hold back tapes?

Thanks,
.../Ed

--
Ed Wilts, Mounds View, MN, USA
mailto:ewilts AT ewilts DOT org

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