Still not resolved, working with Veritas/STK on this.

On Mon, 18 Dec 2006, Hall, Christian N. wrote:

> Justin, 
> 
> Did you get this resolved with Veritas tech support? What was the
> outcome?   
> 
> -----Original Message-----
> From: veritas-bu-bounces at mailman.eng.auburn.edu
> [mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Justin
> Piszcz
> Sent: Monday, December 11, 2006 10:25 AM
> To: Veritas-bu at mailman.eng.auburn.edu
> Subject: [Veritas-bu] ACSLS+SL8500 Issues Remain..
> 
> Hi all,
> 
> I tried everyone's suggestions thus far, have not had any luck though:
> 
> 1) tried using TCP communication on all the media servers instead of UDP
> 2) tried increasing the media unmount delay from 120 seconds to 600
> seconds, 10 minutes
> 
> And the problem remains/persists, I kick off 45 jobs and NetBackup shows
> 32 active jobs.  However 1/2 or 3 (random) jobs will hang saying
> 'Mounting MediaID' - I can check ACSLS and run query drive *, the tape
> it is requesting sometimes is and is not in the drive that it is
> supposed to be in, confusing... For firmware, what is the current/latest
> firmware and for those who have SL8500s without any issues, what
> firmware are you running?
> 
> Justin.
> 
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