Veritas-bu

[Veritas-bu] Firewall setup

2006-12-18 10:48:19
Subject: [Veritas-bu] Firewall setup
From: pkeating at bank-banque-canada.ca (Paul Keating)
Date: Mon, 18 Dec 2006 10:48:19 -0500
You've pretty much described my env also.
 
as for your backups that hang at 99 or 100%, have your network guys
inspect their FW logs for "drops" with a message like "SYN ACK recieved
out of order" or something along those lines.
 
it's probably because your firewall session timeout has expired.
 
Paul
 
 
-- 

        -----Original Message-----
        From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Weber,
Philip
        Sent: December 18, 2006 10:38 AM
        To: NB List Mail
        Subject: Re: [Veritas-bu] Firewall setup
        
        
        We've gone firewall-mad over the last couple of years and now
pretty much all of our clients are behind at least one firewall from the
perspective of the NetBackup servers.  In general we open ports 13782,
13724 and 13720 in both directions, to make life simpler.  This can be
reduced so that only 13782 is open from the DMZ - which is what we do
for clients in the "real" DMZ.  Set the clients to use vnetd, in the
clients tab of the master server properties (or use bpclient).
         
        We do occasionally have connection errors and currently have a
big issue in our NB 5.1 MP5 environment, with frequent but irregular
"hanging backups", where the backup has apparently completed but hangs
at 99% or 100%.  Seems to be because the final call from the client back
to bpbrm is not being received by the media server.  Seems to be
something in our environment but we are in the process of trying to
prove this between Symantec and our Network support team.
         
        Also in some cases have firewalls between media/master servers
which is a whole new problem...

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