Hello Simon
We always set Removal Storage Manager service to manual and disabled on our
windows media servers so there only is one driver accessing the tape drives.
Regards
Michael
On Fri, 31 Mar 2006 08:17:58 +0100, WEAVER, Simon wrote
> Morning
> Must be having a bad week, as problems and issues now seem to be appearing.
>
> On 2 SAN Media Servers, using SSO they are both reporting Event ID 168
which states "RSM cannot manage library <device>. Failed to communicate with
device or obtain device setup information"
>
> It always seems to be around 2:38am each morning.
>
> I logged onto the servers locally, and of course under "Storage/Removable
Storage/Libraries it shows the 4 LTO3 Tape Drives".
> As Netbackup controls the robot (from my understanding), is there a clean
way to remove these errors?
>
> Thanks
>
> Regards
> Simon Weaver
> 3rd Line Technical Support
> Windows Domain Administrator
> EADS Astrium Limited, B32AA IM (DCS)
> Anchorage Road, Portsmouth, PO3 5PU
> Email: Simon.Weaver AT Astrium-eads DOT net
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