Veritas-bu

[Veritas-bu] OT: vxsvc process runaway

2006-03-01 08:14:27
Subject: [Veritas-bu] OT: vxsvc process runaway
From: pkeating AT bank-banque-canada DOT ca (Paul Keating)
Date: Wed, 1 Mar 2006 08:14:27 -0500
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As far as I can tell, nothing at all had changed on this box.
Since it's a lab box, there's no change control process, so no logging
of changes.
=20
It's a Solaris box, no AV running.
=20
I ended up killing the vxsvc process and disabling the SXXisisd startup
script, untill I can determine root cause.
only side effect is that it will have to be started manually in order to
use the VEA GUI, then shutdown again.
Not a big deal, as I use it maybe once a year. LOL.
=20
Paul

        -----Original Message-----
        From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net]=20
        Sent: March 1, 2006 3:02 AM
        To: Paul Keating; veritas-bu
        Subject: RE: [Veritas-bu] OT: vxsvc process runaway
=09
=09
        Paul
        What I would do, is verify if any changes have been made to this
server (ie: applications installed, AV update ect) that could be causing
a memory leak.
        =20
        As an after thought, anything that I find misbehaving, I tend to
verify its running the latest version and the OS has the latest SP or
updates.
        =20
        Maybe, if AV is running, turn it off perhaps as a test.
        =20
        Or you could uninstall / resinstall the application again and
see if the problem continues. I was chasing a memory leak which I
thought was an AV process but in fact it was a Quota 3rd party
application that was to blame! Since uninstalling, box remains stable!
        =20
        Turned out the software had an update that killed it!!
        Regards
        =20
        =20

        Simon Weaver
        Technical Support
        Windows Domain Administrator=20

        EADS Astrium
        Tel: 02392-708598=20

        Email: Simon.Weaver AT Astrium.eads DOT net=20

                -----Original Message-----
                From: Paul Keating
[mailto:pkeating AT bank-banque-canada DOT ca]=20
                Sent: 28 February 2006 17:52
                To: veritas-bu
                Subject: [Veritas-bu] OT: vxsvc process runaway
        =09
        =09
                I know it's a vxvm question, but I'm guessing many of
your are likely running vxvm.
                =20
                On one of my Netbackup servers (lab system) I've got a
process called vxsvc that seems to be misbehaving.
                This machine has been running for about 18 months, and
this only started last week.
                =20
                When the system boots, the process appears consuming 65M
of memory. (which is the same as all of my other boxes which are
behaving.)
                On this particular machine after about 48 hours, it's
grown to the point where it's consumed all 2GB of physical memory, and
all the configured swap.
                The machine hangs hard, and has to be powercycled.
                =20
                If I kill the process, the system continues to work
fine, except you cannot use the VEA GUI....which isn't normally a big
deal....if I need to run it, I can start vxsvc, do what needs to be done
with VEA then kill vxsvc again.
                =20
                One of these days, I'll have time to work on resolving
it, but for now, it's just a nuisance.... has anyone seen this before?
                =20
                Paul

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
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Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
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EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
=09


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<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =
size=3D2>As far=20
as I can tell, nothing at all had changed on this =
box.</FONT></SPAN></DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =
size=3D2>Since=20
it's a lab box, there's no change control process, so no logging of=20
changes.</FONT></SPAN></DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =
size=3D2>It's a=20
Solaris box, no AV running.</FONT></SPAN></DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =
size=3D2>I=20
ended up killing the vxsvc process and disabling the SXXisisd startup =
script,=20
untill I can determine root cause.</FONT></SPAN></DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =
size=3D2>only=20
side effect is that it will have to be started manually in order to use =
the VEA=20
GUI, then shutdown again.</FONT></SPAN></DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =
size=3D2>Not a=20
big deal, as I use it maybe once a year. LOL.</FONT></SPAN></DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D478341113-01032006><FONT face=3DArial color=3D#800000 =

size=3D2>Paul</FONT></SPAN></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #800000 2px =
solid; MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
  face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B> =
WEAVER, Simon=20
  [mailto:simon.weaver AT astrium.eads DOT net] <BR><B>Sent:</B> March 1, 2006 =
3:02=20
  AM<BR><B>To:</B> Paul Keating; veritas-bu<BR><B>Subject:</B> RE: =
[Veritas-bu]=20
  OT: vxsvc process runaway<BR><BR></FONT></DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Paul</FONT></SPAN></DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff size=3D2>What=20
  I would do, is verify if any changes have been made to this server =
(ie:=20
  applications installed, AV update ect) that could be causing a memory=20
  leak.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff size=3D2>As=20
  an after thought, anything that I find misbehaving, I tend to verify =
its=20
  running the latest version and the OS has the latest SP or=20
  updates.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Maybe, if AV is running, turn it off perhaps as a=20
  test.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff size=3D2>Or=20
  you could uninstall / resinstall the application again and see if the =
problem=20
  continues. I was chasing a memory leak which I thought was an AV =
process but=20
  in fact it was a Quota 3rd party application that was to blame! Since=20
  uninstalling, box remains stable!</FONT></SPAN></DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Turned out the software had an update that killed=20
  it!!</FONT></SPAN></DIV>
  <DIV><SPAN class=3D571235907-01032006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Regards</FONT></SPAN></DIV>
  <DIV>&nbsp;</DIV>
  <DIV>&nbsp;</DIV><!-- Converted from text/rtf format -->
  <P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#0000ff =
size=3D2>Simon=20
  Weaver</FONT></B><FONT face=3DArial><BR></FONT><B><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Technical Support</FONT></B><FONT =
face=3DArial><BR></FONT><B><FONT=20
  face=3DArial color=3D#0000ff size=3D2>Windows Domain =
Administrator</FONT></B><FONT=20
  face=3DArial> </FONT></SPAN></P>
  <P><SPAN lang=3Den-gb><B><I><FONT face=3DArial size=3D2>EADS=20
  Astrium</FONT></I></B><I></I><FONT =
face=3DArial><BR></FONT><B></B><B><I><FONT=20
  face=3DArial size=3D2>Tel: 02392-70</FONT><FONT face=3DArial=20
  size=3D2>8598</FONT></I></B><I></I><FONT face=3DArial> =
</FONT></SPAN></P>
  <P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#ff0000 =
size=3D2>Email:=20
  Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=3DArial> =
</FONT></SPAN></P>
  <BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
    <DIV></DIV>
    <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
    face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B> =
Paul Keating=20
    [mailto:pkeating AT bank-banque-canada DOT ca] <BR><B>Sent:</B> 28 February 
=
2006=20
    17:52<BR><B>To:</B> veritas-bu<BR><B>Subject:</B> [Veritas-bu] OT: =
vxsvc=20
    process runaway<BR><BR></FONT></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial size=3D2>I =
know it's a=20
    vxvm question, but I'm guessing many of your are likely running=20
    vxvm.</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial=20
    size=3D2></FONT></SPAN>&nbsp;</DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial size=3D2>On =
one of my=20
    Netbackup servers (lab system) I've got a process called vxsvc that =
seems to=20
    be misbehaving.</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial =
size=3D2>This machine has=20
    been running for about 18 months, and this only started last=20
    week.</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial=20
    size=3D2></FONT></SPAN>&nbsp;</DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial =
size=3D2>When the system=20
    boots, the process appears consuming 65M of memory. (which is the =
same as=20
    all of my other boxes which are behaving.)</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial size=3D2>On =
this=20
    particular machine after about 48 hours, it's grown to the point =
where it's=20
    consumed all 2GB of physical memory, and all the configured=20
    swap.</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial =
size=3D2>The machine=20
    hangs hard, and has to be powercycled.</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial=20
    size=3D2></FONT></SPAN>&nbsp;</DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial size=3D2>If =
I kill the=20
    process, the system continues to work fine, except you cannot use =
the VEA=20
    GUI....which isn't normally a big deal....if I need to run it, I can =
start=20
    vxsvc, do what needs to be done with VEA then kill vxsvc=20
    again.</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial=20
    size=3D2></FONT></SPAN>&nbsp;</DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial =
size=3D2>One of these=20
    days, I'll have time to work on resolving it, but for now, it's just =
a=20
    nuisance....&nbsp;has anyone seen this before?</FONT></SPAN></DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial=20
    size=3D2></FONT></SPAN>&nbsp;</DIV>
    <DIV><SPAN class=3D791554317-28022006><FONT face=3DArial=20
    size=3D2>Paul</FONT></SPAN></DIV></BLOCKQUOTE>
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      <TD bgColor=3D#ffffff><FONT color=3D#000000>This email is for the =
intended=20
        addressee only.<BR>If you have received it in error then you =
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        use, retain, disseminate or otherwise deal with it.<BR>Please =
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necessarily=20
        constitute the views of EADS Astrium Limited.<BR>Nothing in this =
email=20
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        obligation.<BR><BR>EADS Astrium Limited, Registered in England =
and Wales=20
        No. 2449259<BR>Registered Office: Gunnels Wood Road, Stevenage,=20
        Hertfordshire, SG1 2AS,=20
England<BR></FONT></TD></TR></TBODY></TABLE></BLOCKQUOTE></BODY></HTML>
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