Have the sys admins launch the "Backup Archive and Restore Utility" on the 
Client: from the menu bar
choose File\specify machines and policy type\servers tab.   Make sure that the 
Master and any media
server is listed there.   Sometimes the Master is listed, but not the media 
server that is actually
running the job.

Vincent Mase

____________________________________________________________________________________



The information contained in this email message and any attachments may be 
privileged and/or confidential. It is for intended addressee(s) only. If you 
are not the intended recipient, you are hereby notified  that any review, 
disclosure, reproduction,distribution or other use of this communication is 
strictly  prohibited. If you received this email in error, please notify the 
sender by reply and delete the message without saving, copying or disclosing 
it. Thank you.