Veritas-bu

[Veritas-bu] Help! HPUltirum2-SCSI drive malfunctioning under Solaris 10.

2005-08-01 15:12:48
Subject: [Veritas-bu] Help! HPUltirum2-SCSI drive malfunctioning under Solaris 10.
From: SJACOBSO AT novell DOT com (Scott Jacobson)
Date: Mon, 01 Aug 2005 13:12:48 -0600
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Justin,
 
I had similar sense key errors seen primarily when I was duplicating
tapes through Vault.  I had StorageTek upgrade the drive firmware to
K4B0/008.174, the errors are now gone.
 
You also may find these HP tools handy:
 
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=406731&locale=en_US&taskId=135&prodSeriesId=406729&prodTypeId=12169
 
-sj

>>> "Piszcz, Justin" <jpiszcz AT servervault DOT com> 8/1/2005 12:39 pm >>>

After eight months of operation, I began to get these errors this
morning on one of two LTO2 SCSI drives.
Has anyone seen these errors before?
The backups are trying to write to the tape in this drive but it fails
and appears to only write to one drive.
I thought it was a bad tape but I replaced all of the tapes it had been
writing to with new fresh tapes this morning and the problem persists.
It looks as if the drive has gone bad?
Any ideas?
 
The OS is Solaris 10 on a V280R.
The tape library is a StorageTek L80 tape library with two
HP-Ultrium2-SCSI (LTO2) drives.
 
Aug  1 08:13:27 server scsi: [ID 107833 kern.warning] WARNING:
/[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):
Aug  1 08:13:27 server         Error for Command: read                 
  Error Level: Fatal
Aug  1 08:13:27 server scsi: [ID 107833 kern.notice]   Requested Block:
0                         Error Block: 0
Aug  1 08:13:27 server scsi: [ID 107833 kern.notice]   Vendor: HP      
                          Serial Number:             
Aug  1 08:13:27 server scsi: [ID 107833 kern.notice]   Sense Key: Media
Error
Aug  1 08:13:27 server scsi: [ID 107833 kern.notice]   ASC: 0x11
(unrecovered read error), ASCQ: 0x0, FRU: 0x0
Aug  1 08:13:28 server scsi: [ID 107833 kern.warning] WARNING:
/[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):
Aug  1 08:13:28 server         Error for Command: read                 
  Error Level: Fatal
Aug  1 08:13:28 server scsi: [ID 107833 kern.notice]   Requested Block:
0                         Error Block: 0
Aug  1 08:13:28 server scsi: [ID 107833 kern.notice]   Vendor: HP      
                          Serial Number:             
Aug  1 08:13:28 server scsi: [ID 107833 kern.notice]   Sense Key: Media
Error
Aug  1 08:13:28 server scsi: [ID 107833 kern.notice]   ASC: 0x11
(unrecovered read error), ASCQ: 0x0, FRU: 0x0
Aug  1 11:49:20 server scsi: [ID 107833 kern.warning] WARNING:
/[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):
Aug  1 11:49:20 server         Error for Command: read                 
  Error Level: Fatal
Aug  1 11:49:20 server scsi: [ID 107833 kern.notice]   Requested Block:
0                         Error Block: 0
Aug  1 11:49:20 server scsi: [ID 107833 kern.notice]   Vendor: HP      
                          Serial Number:             
Aug  1 11:49:20 server scsi: [ID 107833 kern.notice]   Sense Key: Media
Error
Aug  1 11:49:20 server scsi: [ID 107833 kern.notice]   ASC: 0x11
(unrecovered read error), ASCQ: 0x0, FRU: 0x0
Aug  1 11:49:21 server scsi: [ID 107833 kern.warning] WARNING:
/[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):
Aug  1 11:49:21 server         Error for Command: read                 
  Error Level: Fatal
Aug  1 11:49:21 server scsi: [ID 107833 kern.notice]   Requested Block:
0                         Error Block: 0
Aug  1 11:49:21 server scsi: [ID 107833 kern.notice]   Vendor: HP      
                          Serial Number:             
Aug  1 11:49:21 server scsi: [ID 107833 kern.notice]   Sense Key: Media
Error
Aug  1 11:49:21 server scsi: [ID 107833 kern.notice]   ASC: 0x11
(unrecovered read error), ASCQ: 0x0, FRU: 0x0

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<BODY style=3D"MARGIN: 4px 4px 1px; FONT: 10pt Tahoma">
<DIV>Justin,</DIV>
<DIV>&nbsp;</DIV>
<DIV>I had similar sense key errors seen primarily when I was duplicating =
tapes through Vault.&nbsp; I had StorageTek upgrade the drive firmware to =
K4B0/008.174, the errors are now gone.</DIV>
<DIV>&nbsp;</DIV>
<DIV>You also may find these HP tools handy:</DIV>
<DIV>&nbsp;</DIV>
<DIV><A href=3D"http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDown=
load.jsp?pnameOID=3D406731&amp;locale=3Den_US&amp;taskId=3D135&amp;prodSeri=
esId=3D406729&amp;prodTypeId=3D12169">http://h20000.www2.hp.com/bizsupport/=
TechSupport/DriverDownload.jsp?pnameOID=3D406731&amp;locale=3Den_US&amp;tas=
kId=3D135&amp;prodSeriesId=3D406729&amp;prodTypeId=3D12169</A></DIV>
<DIV>&nbsp;</DIV>
<DIV>-sj<BR><BR>&gt;&gt;&gt; "Piszcz, Justin" &lt;jpiszcz AT servervault DOT 
com&g=
t; 8/1/2005 12:39 pm &gt;&gt;&gt;<BR></DIV>
<DIV class=3DSection1>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">After eight months of operation, I began to get =
these errors this morning on one of two LTO2 SCSI drives.<?xml:namespace =
prefix =3D o ns =3D "urn:schemas-microsoft-com:office:office" /><o:p></o:p>=
</SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Has anyone seen these errors before?<o:p></o:p></=
SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">The backups are trying to write to the tape in =
this drive but it fails and appears to only write to one drive.<o:p></o:p><=
/SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">I thought it was a bad tape but I replaced all =
of the tapes it had been writing to with new fresh tapes this morning and =
the problem persists.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">It looks as if the drive has gone bad?<o:p></o:p>=
</SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Any ideas?<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">The OS is Solaris 10 on a V280R.<o:p></o:p></SPAN=
></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">The tape library is a StorageTek L80 tape =
library with two HP-Ultrium2-SCSI (LTO2) drives.<o:p></o:p></SPAN></FONT></=
P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:27 server scsi: [ID 107833 =
kern.warning] WARNING: /[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):<o:p></o:p><=
/SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:27 server&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp; Error for Command: read&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; Error Level: Fatal<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:27 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Requested Block: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Error Block: 0<o:p></o:p></SPAN></FON=
T></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:27 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Vendor: HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p; Serial Number:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; <o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:27 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Sense Key: Media Error<o:p></o:p></SPAN></FONT></P=
>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:27 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; ASC: 0x11 (unrecovered read error), ASCQ: 0x0, =
FRU: 0x0<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:28 server scsi: [ID 107833 =
kern.warning] WARNING: /[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):<o:p></o:p><=
/SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:28 server&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp; Error for Command: read&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; Error Level: Fatal<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:28 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Requested Block: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Error Block: 0<o:p></o:p></SPAN></FON=
T></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:28 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Vendor: HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p; Serial Number:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; <o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:28 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Sense Key: Media Error<o:p></o:p></SPAN></FONT></P=
>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 08:13:28 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; ASC: 0x11 (unrecovered read error), ASCQ: 0x0, =
FRU: 0x0<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:20 server scsi: [ID 107833 =
kern.warning] WARNING: /[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):<o:p></o:p><=
/SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:20 server&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp; Error for Command: read&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; Error Level: Fatal<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:20 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Requested Block: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Error Block: 0<o:p></o:p></SPAN></FON=
T></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:20 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Vendor: HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p; Serial Number:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; <o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:20 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Sense Key: Media Error<o:p></o:p></SPAN></FONT></P=
>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:20 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; ASC: 0x11 (unrecovered read error), ASCQ: 0x0, =
FRU: 0x0<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:21 server scsi: [ID 107833 =
kern.warning] WARNING: /[email protected],2000/[email protected]/[email protected]/[email protected],0 (st14):<o:p></o:p><=
/SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:21 server&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp; Error for Command: read&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; Error Level: Fatal<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:21 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Requested Block: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Error Block: 0<o:p></o:p></SPAN></FON=
T></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:21 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Vendor: HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p; Serial Number:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp; <o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:21 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; Sense Key: Media Error<o:p></o:p></SPAN></FONT></P=
>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: Arial">Aug&nbsp; 1 11:49:21 server scsi: [ID 107833 =
kern.notice]&nbsp;&nbsp; ASC: 0x11 (unrecovered read error), ASCQ: 0x0, =
FRU: 0x0<o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML>

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