Veritas-bu

[Veritas-bu] Status Code 54 in NetBackup DataCenter?

2005-04-06 14:05:55
Subject: [Veritas-bu] Status Code 54 in NetBackup DataCenter?
From: pkeating AT bank-banque-canada DOT ca (Paul Keating)
Date: Wed, 6 Apr 2005 14:05:55 -0400
I had that happen on Monday, when a server went belly up over the
weekend.
It powered down hard.....basically didn't exist anymore.
I can't remember ever seeing a 54 on a machine that was still pingable.

Paul

> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu 
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of 
> Rich McGee
> Sent: April 6, 2005 2:02 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Status Code 54 in NetBackup DataCenter?
> 
> 
> Backup Folks;
> 
> About two weeks ago, one of my Windows 2k backup clients 
> started returning 
> a status code "54" when the Veritas backup manager attempted 
> to contact it 
> for either a full or an inc dump. If I try a restore to that 
> client, I get 
> a status code "58".  Yet the backups to all my other clients 
> off the same 
> manager continue to work just fine. I've even gone as far as 
> deleting and 
> re-installing the backup client software. No change. The server can't 
> exchange any data with the client, nor can the client see the 
> server. Both 
> are on the same switch, and, outside of the normal Windows automatic 
> updates, nothing appears to have recently changed. This 
> backup system, and 
> the policies behind it, are about 1 1/2 years old, and have 
> worked great 
> until this point.
> 
> The error message:
> Error 54 - Timed out connecting to client
> The server could not complete the connection to the client. 
> The accept 
> winsock call timed out after 60 seconds.
> It then refers me to network troubleshooting, and the company 
> support site.
> 
> I did try a manual config/backup from the client side, raising the 
> time-out. No difference except for the timeout displayed value.
> 
> Environment:
> Veritias - NetBackup DataCenter 4.5 (MP 4.5)
> Server - Solaris 9 with an L8 auto cart loader
> Client - Dell with Windows 2k and all current patches, no firewall
> Note - Dell client is on a gig switch, so I upgraded the 
> firmware per the 
> Veritas tech note. No change.
> 
> Suggestions, anyone? I'm leaning towards the idea that the 
> port Veritas is 
> trying to use isn't available on the client, but that's just a hunch.
> 
> -Rich McGee
> 
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> 
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