Backup Folks;
About two weeks ago, one of my Windows 2k backup clients started returning
a status code "54" when the Veritas backup manager attempted to contact it
for either a full or an inc dump. If I try a restore to that client, I get
a status code "58". Yet the backups to all my other clients off the same
manager continue to work just fine. I've even gone as far as deleting and
re-installing the backup client software. No change. The server can't
exchange any data with the client, nor can the client see the server. Both
are on the same switch, and, outside of the normal Windows automatic
updates, nothing appears to have recently changed. This backup system, and
the policies behind it, are about 1 1/2 years old, and have worked great
until this point.
The error message:
Error 54 - Timed out connecting to client
The server could not complete the connection to the client. The accept
winsock call timed out after 60 seconds.
It then refers me to network troubleshooting, and the company support site.
I did try a manual config/backup from the client side, raising the
time-out. No difference except for the timeout displayed value.
Environment:
Veritias - NetBackup DataCenter 4.5 (MP 4.5)
Server - Solaris 9 with an L8 auto cart loader
Client - Dell with Windows 2k and all current patches, no firewall
Note - Dell client is on a gig switch, so I upgraded the firmware per the
Veritas tech note. No change.
Suggestions, anyone? I'm leaning towards the idea that the port Veritas is
trying to use isn't available on the client, but that's just a hunch.
-Rich McGee
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