[Veritas-bu] Veritas unable to backup third party snapshots

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Have you double checked the "cross mount points" option is turned on in
the policy for those machines?
=20
Paul

        -----Original Message-----
        From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Steven
Jenner
        Sent: April 6, 2005 7:18 AM
        To: veritas-bu AT mailman.eng.auburn DOT edu
        Subject: [Veritas-bu] Veritas unable to backup third party
snapshots
=09
=09

        Hi, I have encountered an issue backing up snapshots created on
a Windows server by a third party application (I believe it maybe called
Double-Take) and was hoping someone would be able to advise me as to how
I should set up the policy to back up the necessary snapshot Directory
and files. According to the guys who are creating the snapshots they are
being presented as mount points in windows explorer, and they have
assured me that all snapshots are available via explorer and that any
normal read operation should be permitted on it. However the backups
just do not appear to be able to 'see' the snapshot files that have been
created.

        I a using Netbackup Datacentre v4.5 MP6 and the client in
question is running Windows 2003.=20

        Any help/suggestions on how to set this up will be gratefully
received.=20

        Thanks in advance,=20

        Steve.=20



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<DIV><SPAN class=3D359451812-06042005><FONT face=3DArial color=3D#800000 =
size=3D2>Have=20
you double checked the "cross mount points" option is turned on in the =
policy=20
for those machines?</FONT></SPAN></DIV>
<DIV><SPAN class=3D359451812-06042005><FONT face=3DArial color=3D#800000 =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D359451812-06042005><FONT face=3DArial color=3D#800000 =

size=3D2>Paul</FONT></SPAN></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #800000 2px =
solid; MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
  face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B>=20
  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>Steven=20
  Jenner<BR><B>Sent:</B> April 6, 2005 7:18 AM<BR><B>To:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] =
Veritas=20
  unable to backup third party snapshots<BR><BR></FONT></DIV><!-- =
Converted from text/rtf format -->
  <P><FONT face=3DArial size=3D2>Hi, I have encountered an issue backing =
up=20
  snapshots created on a Windows server by a third party application (I =
believe=20
  it maybe called Double-Take) and was hoping someone would be able to =
advise me=20
  as to how I should set up the policy to back up the necessary snapshot =

  Directory and files. According to the guys who are creating the =
snapshots they=20
  are being presented as mount points in windows explorer, and they have =
assured=20
  me that all snapshots are available via explorer and that any normal =
read=20
  operation should be permitted on it. However the backups just do not =
appear to=20
  be able to 'see' the snapshot files that have been created.</FONT></P>
  <P><FONT face=3DArial size=3D2>I a using Netbackup Datacentre v4.5 MP6 =
and the=20
  client in question is running Windows 2003.</FONT> </P>
  <P><SPAN lang=3Den-gb><FONT face=3DTahoma color=3D#000000 size=3D2>Any =

  help/suggestions on how to set this up will be gratefully=20
  received.</FONT></SPAN> </P>
  <P><SPAN lang=3Den-gb><FONT face=3DTahoma color=3D#000000 =
size=3D2>Thanks in=20
  advance,</FONT></SPAN> </P>
  <P><SPAN lang=3Den-gb><FONT face=3DTahoma color=3D#000000=20
  size=3D2>Steve.</FONT></SPAN><SPAN lang=3Den-us></SPAN>=20
</P><BR></BLOCKQUOTE></BODY></HTML>
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