Veritas-bu

[Veritas-bu] Problems with 4.5MP3/MP5 and W2K Machines

2003-09-19 09:36:23
Subject: [Veritas-bu] Problems with 4.5MP3/MP5 and W2K Machines
From: john.meyers AT wright DOT edu (John Meyers)
Date: Fri, 19 Sep 2003 09:36:23 -0400
John Meyers wrote:

> Shahar.Shaynis AT ecitele DOT com wrote:
>
>> Hello Gurus!
>>
>> Lately we did a few changes in our NT environment.
>>
>> 1) Upgraded all W2K to SP3
>> 2) Installed the Microsoft Fix for the Blaster problem
>> 3) Switched from Norton Antivirus to Virus Scan 7.
>>
>>
>> Since then we experience allot of problems with backups that hang, start
>> working and do nothing but occupy the que and
>> prevent other jobs from being executed, which leads to 196 (Backup 
>> Window
>> Exceeded).
>>
>>  
>>
> We're just starting to implement NetBackup with our W2K servers, and 
> we've run
> into a similar problem.  Our server is running NetBackup 4.5.5 under 
> Solaris 8.  At
> this point, the server can communicate with the client, but as soon as 
> the client
> starts up a backup stream, it just hangs (e.g. it looks like it's 
> starting to
> transfer data, but it just sits there forever).  We've got about 20 
> unix based
> clients that work without problems.  We've also tested the client on 
> some XP systems
> which also work ok, so it seems to be something specific to the W2K 
> boxes.
>
> I'm getting ready to put a support call into Veritas, so I'll post a 
> followup as
> soon as I find out what's going on.
>
> John

 Just a quick followup.  Our problem turned out to be a classic one.  We 
were
 basically installing new W2K servers and the auto-negotiation on the 
network
 interfaces weren't correctly configured for the Cisco switches they're tied
 into.  So while we could communicate with the W2K boxes to initiate backups
 (very small packet sizes worked ok), as soon as we started up a backup 
stream
 which used large network packets (1460 bytes), the packets were getting 
corrupted.
 After configuring both sides for 100Mb full-duplex, everything worked fine.

 John

-- 
 John Meyers
 Computing Services
 Wright State University



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