Veritas-bu

[Veritas-bu] Netbackup 4.5 on Solaris box; stk silo; 9840 tape drive problem w ith unmount

2003-03-07 06:22:45
Subject: [Veritas-bu] Netbackup 4.5 on Solaris box; stk silo; 9840 tape drive problem w ith unmount
From: mhickey AT glasshousetech DOT com (Mark Hickey)
Date: Fri, 7 Mar 2003 06:22:45 -0500
Dave,
   Has this *been* working?  It almost looks like the tape drive index
is wrong, and the tape is getting put in the wrong drive (from NBUs
point of view), so that when it looks for it on unmount, there is
nothing there.

   Mark


-----Original Message-----
From: Letnes, David G. [mailto:david.letnes AT unisys DOT com] 
Sent: Thursday, March 06, 2003 1:48 PM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Netbackup 4.5 on Solaris box; stk silo; 9840 tape
drive problem w ith unmount


I have some trouble with my tape drives.  A backup will occur and finish
fine, but when the tape unmounts something happens and it can't unmount
and
remove the tape.  Has anyone else seen these errors where the drive
writes
and reads fine, but during the unmount process an error occurs and
Netbackup
marks the drive as down?  Our Storage Tek Rep says Netbackup has a
problem
when it unmounts tapes that it wants to unmount and eject the tape
before it
gets down rewinding the tape.

Thank You
David


Here is the error messages that show up.

                Feb 24 16:32:335 exu303 tldcd[16608]: [ID 178687
daemon.notice] Processing UNMOUNT, TLD(0) drive 1, slot 69, barcode
EP0068
                , vsn EP0068 
                Feb 24 16:32:35 exu303 tldcd[20705]: [ID 363900
daemon.notice] TLD(0) opening robotic path /dev/sg/c4t0l0 
                Feb 24 16:32:35 exu303 tldcd[20705]: [ID 143434
daemon.notice] inquiry() function processing library STK L700 0301: 
                Feb 24 16:32:35 exu303 tldcd[20705]: [ID 802088
daemon.notice] isSTK = TRUE 
                Feb 24 16:32:35 exu303 tldcd[20705]: [ID 141381
daemon.notice] TLD(0) initiating MOVE_MEDIUM from addr 500 to addr 1068 
                Feb 24 16:32:36 exu303 tldcd[20705]: [ID 183166
daemon.error] TLD(0) key = 0x5, asc = 0x3a, ascq = 0x0, MEDIUM NOT
                PRESENT 
                Feb 24 16:32:36 exu303 tldcd[20705]: [ID 841094
daemon.error] TLD(0) Move_medium error: CHECK CONDITION 
                Feb 24 16:32:36 exu303 tldcd[20705]: [ID 559680
daemon.notice] TLD(0) closing/unlocking robotic path 
                Feb 24 16:32:36 exu303 tldd[16594]: [ID 348449
daemon.notice] DecodeMount(): TLD(0) drive 1, Actual status: Unable to
open
                drive 
                Feb 24 16:32:36  exu303 tldd[16594]: [ID 487151
daemon.notice] Adding media ID EP0068 to unmountable media list 
                Feb 24 16:32:36 exu303 tldd[16594]: [ID 138408
daemon.error]
TLD(0) drive 1 (device 1) is being DOWNED, status: Unable to open
                drive 
                Feb 24 16:32:36 exu303 tldd[16594]: [ID 229259
daemon.error]
Check integrity of the drive, drive path, and media 
                Feb 24 16:32:36 exu303 ltid[16545]: [ID 774530
daemon.notice] LTID - received ROBOT MESSAGE, Type=57, LongParam=0,
                Param1=0, Param2=0 
                Feb 24 16:32:36 exu303 tldd[16594]: [ID 114742
daemon.notice] Removing media ID EP0068 from unmountable media list 


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