Hi  Eivind



If this problem occurs with server-only backups (i.e. index and bootstrap), 
then check:
- who is the device owner (top of the configuration tree).
- Nw server index is nested 

It can happen if the name of the server has changed after an upgrade as a 
consequence of an old swapping of hostname<-->FQDN on the hosts file.

If the current name is "backupserver" but it used to be "backupserver.domain" 
before the upgrade,  then the "backupserver.domain" name will still be the 
owner of the devices while "backupserver" will be the server name and the one 
expected to own the devices that backup index and bootstrap.

I have seen this problem in several occasions and always after upgrades from 
7.4.* or 7.3.* to 7.5+. 

The problem was solved by swapping hostname and FQDN back on the hosts file 
and renaming the NW server back to the old name (FQDN or hostname -- 
whichever  was he old one)


jee




On Wednesday 18 May 2011 09:00:51 Eivind Antonsen wrote:
> Hi
>
> After upgrade to 7.6.2 backup of the backupserver itself fails with the
> following:
>
> * backupserver:index 2 retries attempted
> * backupserver:index 39077:save: error, no matching devices for save of
> client `backupserver'; check storage nodes, devices or pools
> * backupserver:index
> * backupserver:index 5777:save: Cannot open save session with backupserver
>    * <ERROR> :  Failed with error(s)
> * backupserver:bootstrap 2 retries attempted
> * backupserver:bootstrap 39077:save: error, no matching devices for save of
> client `backupserver'; check storage nodes, devices or pools
> * backupserver:bootstrap
> * backupserver:bootstrap 5777:save: Cannot open save session with
> backupserver     * <ERROR> :  Failed with error(s)
>
> Any thoughts on this ?
>
> Thank you
>
> Regards
> Eivind
>
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