Hello Jee

Thanks for the info, it looks like I have the problem you describe.
What do you mean by : - Nw server index is nested ?

Top of the configuration tree: "backupserver.domain.com"
NWserver klient config name: "backupserver" 

hosts file:

<ip> backupserver
<ip> backupserver.domain.com

What is the safe way to rename the server ?

Thanks
Eivind
  _____  

From: jee [mailto:jee AT ERESMAS DOT NET]
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Sent: Wed, 18 May 2011 20:12:25 +0200
Subject: Re: [Networker] "error, no matching devices" after upgrade to 7.6.2

Hi  Eivind
  
  
  
  If this problem occurs with server-only backups (i.e. index and bootstrap), 
  then check:
  - who is the device owner (top of the configuration tree).
  - Nw server index is nested 
  
  It can happen if the name of the server has changed after an upgrade as a 
  consequence of an old swapping of hostname<-->FQDN on the hosts file.
  
  If the current name is "backupserver" but it used to be "backupserver.domain" 
  before the upgrade,  then the "backupserver.domain" name will still be the 
  owner of the devices while "backupserver" will be the server name and the one 
  expected to own the devices that backup index and bootstrap.
  
  I have seen this problem in several occasions and always after upgrades from 
  7.4.* or 7.3.* to 7.5+. 
  
  The problem was solved by swapping hostname and FQDN back on the hosts file 
  and renaming the NW server back to the old name (FQDN or hostname -- 
  whichever  was he old one)
  
  
  jee
  
  
  
  
  On Wednesday 18 May 2011 09:00:51 Eivind Antonsen wrote:
  > Hi
  >
  > After upgrade to 7.6.2 backup of the backupserver itself fails with the
  > following:
  >
  > * backupserver:index 2 retries attempted
  > * backupserver:index 39077:save: error, no matching devices for save of
  > client `backupserver'; check storage nodes, devices or pools
  > * backupserver:index
  > * backupserver:index 5777:save: Cannot open save session with backupserver
  >    * <ERROR> :  Failed with error(s)
  > * backupserver:bootstrap 2 retries attempted
  > * backupserver:bootstrap 39077:save: error, no matching devices for save of
  > client `backupserver'; check storage nodes, devices or pools
  > * backupserver:bootstrap
  > * backupserver:bootstrap 5777:save: Cannot open save session with
  > backupserver     * <ERROR> :  Failed with error(s)
  >
  > Any thoughts on this ?
  >
  > Thank you
  >
  > Regards
  > Eivind
  >
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