[Networker] NMC backup says it fails on Win2008 R2

I have a Win2008 R2 server, running NW 7.5.2. And the backup of the NMC on 
this server is showing failure at each run .. even though it also says it 
is successful.

NetWorker savegroup failure: (alert) Networker DB Completed/Aborted, Total 
1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 0 
Succeeded.

 Networker DB completed, Total 1 client(s), 1 Failed. Please see group 
completion details for more information.

Failed: csrvfil001.wrk.ads.pha.phila.gov


saveset 
csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:index: 
percentage of inactive files by count: 0.00, by space: 0.00


saveset 
csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:bootstrap: 
percentage of inactive files by count: 0.00, by space: 0.00

Start time:   Tue Sep 28 07:00:00 2010
End time:     Tue Sep 28 07:01:57 2010

--- Unsuccessful Save Sets ---

* csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst 1 
retry attempted
* csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst 
24052:savepsm: Backup of database completed successfully
* csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst 
68172:savepsm: Backing up database credential file and authentication 
configuration files...

--- Successful Save Sets ---

* csrvfil001.wrk.ads.pha.phila.gov:Probe savefs 
csrvfil001.wrk.ads.pha.phila.gov: succeeded.
* csrvfil001.wrk.ads.pha.phila.gov:index savegrp: suppressed 8 lines of 
output.
* csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program 
Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\4ca10000\4ca1303e.rec
* csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program 
Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\4ca10000\4ca1cab1.rec
* csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program 
Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\4ca10000\4ca1cb22.rec
* csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program 
Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\4ca10000\
* csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program 
Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\
* csrvfil001.wrk.ads.pha.phila.gov:index C:\Program 
Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\
* csrvfil001.wrk.ads.pha.phila.gov:index 
  csrvfil001.wrk.ads.pha.phila.gov: index:csrvfil001.wrk.ads.pha.phila.gov 
level=9, 42 MB 00:00:01     12 files
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap savegrp: suppressed 313 lines 
of output.
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\res\nsrladb\08\
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\res\nsrladb\09\0900940700000000cf7d8b4c000000000a404b06
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\res\nsrladb\09\0900b80e00000000252f884c000000000a404b06
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\res\nsrladb\09\
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\res\nsrladb\
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\res\servers
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\res\
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap nsrmmdbasm -s C:\Program 
Files\Legato\nsr\mm\mmvolume6\
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program 
Files\Legato\nsr\mm\
* csrvfil001.wrk.ads.pha.phila.gov:bootstrap 
  csrvfil001.wrk.ads.pha.phila.gov: bootstrap level=full, 516 KB 00:00:01  
 322 files

The index and bootstrap (also in this job) show that they worked 
perfectly.

A backup of the rest of the server (i.e., saveset of ALL) works perfectly, 
every time. Not even a VSS error. So I don't understand why the NMC seems 
to have trouble, or why it says that it failed, when it also says it was 
successful.

Hints on where to go to troubleshoot next?


-- 
Michael Leone
Network Administrator, ISM
Philadelphia Housing Authority
2500 Jackson St
Philadelphia, PA 19145
Tel:  215-684-4180
Cell: 215-252-0143
<mailto:michael.leone AT pha.phila DOT gov>

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