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Re: [Networker] NMC backup says it fails on Win2008 R2

2010-09-28 19:33:33
Subject: Re: [Networker] NMC backup says it fails on Win2008 R2
From: John Terran <johnterran AT GMAIL DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 28 Sep 2010 16:31:08 -0700 
I think there was a bug in backing up NMC related files for 64 bit 2008
which was fixed 7.5.3
Is this a 64bit machine?

On Tue, Sep 28, 2010 at 2:38 PM, <michael.jones2 AT emc DOT com> wrote:

> Windows Server 2008 R2 is supported in NW75SP2 or later and NW76SP1 or
> later releases.
>
> -----Original Message-----
> From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] 
> On
> Behalf Of John Terran
> Sent: Tuesday, September 28, 2010 2:02 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] NMC backup says it fails on Win2008 R2
>
> Hi Michael,
>
> - The NMC db backup consists of
>   - NMC database (saveset name NMCASA:/gst_on_hostname/lgto_gst)
>   - database credential file and authentication configuration files
> (saveset name CONSOLE_BACKUP_FILES)
>   In this case, backup of database credential file and authentication
> configuration files is failing and hence it is being reported as failed.
>
> - Is this 64 bit or 32 bit Windows?
> - Not sure if Windows 2008 R2 is supported for NMC in 7.5.2, I know it
> is supported in later releases..
>
> John
>
> On Tue, Sep 28, 2010 at 9:39 AM, Michael Leone
> <Michael.Leone AT pha.phila DOT gov>wrote:
>
> > I have a Win2008 R2 server, running NW 7.5.2. And the backup of the
> > NMC on this server is showing failure at each run .. even though it
> > also says it is successful.
> >
> > NetWorker savegroup failure: (alert) Networker DB Completed/Aborted,
> > Total
> > 1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 0
>
> > Succeeded.
> >
> >  Networker DB completed, Total 1 client(s), 1 Failed. Please see group
>
> > completion details for more information.
> >
> > Failed: csrvfil001.wrk.ads.pha.phila.gov
> >
> >
> > saveset
> >
> csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:index:
> > percentage of inactive files by count: 0.00, by space: 0.00
> >
> >
> > saveset
> > csrvfil001.wrk.ads.pha.phila.gov:csrvfil001.wrk.ads.pha.phila.gov:
> > bootstrap:
> > percentage of inactive files by count: 0.00, by space: 0.00
> >
> > Start time:   Tue Sep 28 07:00:00 2010
> > End time:     Tue Sep 28 07:01:57 2010
> >
> > --- Unsuccessful Save Sets ---
> >
> > * csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> > 1 retry attempted
> > * csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> > 24052:savepsm: Backup of database completed successfully
> > * csrvfil001.wrk.ads.pha.phila.gov:NMCASA:/gst_on_csrvfil001/lgto_gst
> > 68172:savepsm: Backing up database credential file and authentication
> > configuration files...
> >
> > --- Successful Save Sets ---
> >
> > * csrvfil001.wrk.ads.pha.phila.gov:Probe savefs
> > csrvfil001.wrk.ads.pha.phila.gov: succeeded.
> > * csrvfil001.wrk.ads.pha.phila.gov:index savegrp: suppressed 8 lines
> > of output.
> > * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program
> > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> > \db6\4ca10000\4ca1303e.rec
> > * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program
> > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> > \db6\4ca10000\4ca1cab1.rec
> > * csrvfil001.wrk.ads.pha.phila.gov:index mtimeasm -s C:\Program
> > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov
> > \db6\4ca10000\4ca1cb22.rec
> > * csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program
> > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\4ca10000\
> > * csrvfil001.wrk.ads.pha.phila.gov:index uasm -s C:\Program
> > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\db6\
> > * csrvfil001.wrk.ads.pha.phila.gov:index C:\Program
> > Files\Legato\nsr\index\csrvfil001.wrk.ads.pha.phila.gov\
> > * csrvfil001.wrk.ads.pha.phila.gov:index
> >  csrvfil001.wrk.ads.pha.phila.gov:
> index:csrvfil001.wrk.ads.pha.phila.gov
> > level=9, 42 MB 00:00:01     12 files
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap savegrp: suppressed 313
> > lines of output.
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\res\nsrladb\08\
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\res\nsrladb\09\0900940700000000cf7d8b4c000000000a404b
> > 06
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\res\nsrladb\09\0900b80e00000000252f884c000000000a404b
> > 06
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\res\nsrladb\09\
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\res\nsrladb\
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\res\servers
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\res\
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap nsrmmdbasm -s C:\Program
> > Files\Legato\nsr\mm\mmvolume6\
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap C:\Program
> > Files\Legato\nsr\mm\
> > * csrvfil001.wrk.ads.pha.phila.gov:bootstrap
> >  csrvfil001.wrk.ads.pha.phila.gov: bootstrap level=full, 516 KB
> > 00:00:01
> >  322 files
> >
> > The index and bootstrap (also in this job) show that they worked
> > perfectly.
> >
> > A backup of the rest of the server (i.e., saveset of ALL) works
> > perfectly, every time. Not even a VSS error. So I don't understand why
>
> > the NMC seems to have trouble, or why it says that it failed, when it
> > also says it was successful.
> >
> > Hints on where to go to troubleshoot next?
> >
> >
> > --
> > Michael Leone
> > Network Administrator, ISM
> > Philadelphia Housing Authority
> > 2500 Jackson St
> > Philadelphia, PA 19145
> > Tel:  215-684-4180
> > Cell: 215-252-0143
> > <mailto:michael.leone AT pha.phila DOT gov>
> >
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>
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