Thanks for the reply.  IBM charges us big $$ per visit, so we have an incentive 
to get it working without them.  I suspect it will happen again, and I'm hoping 
not too often, and that it can be resolved quickly using nsrjb -HE. 


Fazil Saiyed wrote:
> Hello,
> So did you have the "Picker" arm inspected, sometime it can jam and not 
> grab the tapes correctly, throwing off Networker, you should pursue a fix 
> for this, as it's going to come back time and time again.
> Also, i typically use nsrjb -HEvvv  to reset the library in this type of 
> situations followed by inventory.
> HTH


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