Networker

Re: [Networker] legato 7.1.1 and HP ultrium2 fiber drives upgrade problem

2004-02-04 15:35:08
Subject: Re: [Networker] legato 7.1.1 and HP ultrium2 fiber drives upgrade problem
From: Itzik Meirson <imeirson AT MBI.CO DOT IL>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 4 Feb 2004 22:33:02 +0200
Evan,
Best suggestion would be to run "nsrjb -HEvvvvv" followed by "nsrjb
-Ivvvvv".
I assume you indeed have 6 drives.
You may have to have \\.\Chnager0 disabled unless you configured
Networker to use the Windows driver for the changer.
I would strongly suggest that you check that the order of drives is
indeed what you expect.
"sjisn 2.0.0" will provide you an ordered list of your tapes including
their SN.
Compare that output with the output of "inquire".
Then make sure first is first and last is last...
Itzik

> -----Original Message-----
> From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU] On Behalf Of Evan Gold
> Sent: Wednesday, February 04, 2004 21:57
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: [Networker] legato 7.1.1 and HP ultrium2 fiber drives upgrade
problem
> 
> Hi All,
> I run legato 7.1.1 on windows2000 server
> i used to run with HP LTO-1 scsi tape drives
> i just replaced them with HP-LTO2 fiber drives
> 
> windows sees the drives fine, and i installed the latest drivers for
them.
> i see them fine as LTO2-SCSI when i run "inquire", but they are fiber
> drives, i dont know if thats the issue.
> i deleted my old jukebox and tape drives and readded them with
jbconfig as
> "LTO2" drives. i then rebooted the server.
> 
> my jukebox is still full of LTO1 tapes
> i rebooted and tried to run an inventory and also tried to mount a
tape
> with legato admin.
> It loads the LTO1 tape into the drive but then legato keeps saying
"unload
> retry, sleeping for 30 seconds" forever when i run the inventory
and/or
> mount a tape.
> 
> If i open the jukebox i can load and unload the tapes fine using the
tape
> drives buttons.
> 
> any ideas what my issue is?
> i keep getting these messages:
> 
> NetWorker media: (warning) \\.\Tape3 reading: read open error: drive
status
> is There is not a tape in the drive
> 
> here is output of my inquire command:
> 
> C:\Documents and Settings\Administrator>inquire
> [email protected]:TEAC    CD-224E         9.9A|CD-ROM
> [email protected]:STK     L180            0306|Autochanger (Jukebox),
> \\.\Changer0
>                                            S/N: MPC02209470
> [email protected]:COMPAQ  SCSI COMMUNICATECISS|Unknown Device Type
> [email protected]:COMPAQ  LOGICAL VOLUME  2.56|Disk, \\.\PHYSICALDRIVE0
> 
> WWNN:600508B1001841385850494356340002
> 
> [email protected]:COMPAQ  LOGICAL VOLUME  2.56|Disk, \\.\PHYSICALDRIVE1
> 
> WWNN:600508B1001841385850494356340003
> 
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape0
>                                            S/N: HUM3G00050
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G000
> 50
>                                            WWNN:50060B00001E6372
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape1
>                                            S/N: HUM3G00246
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G002
> 46
>                                            WWNN:50060B00001E6682
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape2
>                                            S/N: HUM3G00040
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G000
> 40
>                                            WWNN:50060B00001E634A
> [email protected]:Emulex  Utility Ifc Dev.EMU2|(Unknown Device Type b)
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape3
>                                            S/N: HUM3G00349
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G003
> 49
>                                            WWNN:50060B00001E681E
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape4
>                                            S/N: HUM3G00046
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G000
> 46
>                                            WWNN:50060B00001E6362
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape5
>                                            S/N: HUM3G00255
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G002
> 55
>                                            WWNN:50060B00001E66A6
> [email protected]:Emulex  Utility Ifc Dev.EMU2|(Unknown Device Type b)
> 
> C:\Documents and Settings\Administrator>
> 
> 
> 
> 
> C:\Documents and Settings\Administrator>nsrjb -Iv
> setting verbosity level to `1'
> nsrjb: Looking at device `\\.\Tape0' id 0.
> nsrjb: Looking at device `\\.\Tape1' id 1.
> nsrjb: Looking at device `\\.\Tape2' id 2.
> nsrjb: Looking at device `\\.\Tape3' id 3.
> nsrjb: Looking at device `\\.\Tape4' id 4.
> nsrjb: Looking at device `\\.\Tape5' id 5.
> device = \\.\Tape0, id = 0, reserved = 1, busy = 0, mode = 0
> device = \\.\Tape1, id = 1, reserved = 1, busy = 0, mode = 0
> device = \\.\Tape2, id = 2, reserved = 1, busy = 0, mode = 0
> device = \\.\Tape3, id = 3, reserved = 1, busy = 0, mode = 0
> device = \\.\Tape4, id = 4, reserved = 1, busy = 0, mode = 0
> device = \\.\Tape5, id = 5, reserved = 1, busy = 0, mode = 0
> Jukebox handle being opened at port [email protected]
> box_inventory:
> nsrjb: About to read label on \\.\Tape0
> nsrjb: About to read label on \\.\Tape3
> Jukebox handle being closed at port [email protected]
> box_inventory_free:
> nsrjb: About to eject volume from \\.\Tape0
> nsrjb: About to eject volume from \\.\Tape3
> \\.\Tape0: verified label of -. (not in the media index)
> \\.\Tape3: verified label of -. (not in the media index)
> eject sleep for 5 seconds
> eject sleep for 5 seconds
> Jukebox handle being opened at port [email protected]
> Slot `117' is being loaded into drive `\\.\Tape1'
> box_display: `' for drive `\\.\Tape1'
> Jukebox handle being closed at port [email protected]
> load sleep for 5 seconds
> Jukebox handle being opened at port [email protected]
> Unloading jukebox: drive `\\.\Tape0' into slot `1'
> box_unload: unload failure detected - retrying
> box_unload: retry: start time = 1075924354
> box_unload: retry: sleeping 30
> box_unload: retry: failed - will retry
> box_unload: retry: sleeping 30
> box_unload: retry: failed - will retry
> box_unload: retry: sleeping 30
> 
> C:\Documents and Settings\Administrator>
> 
> 
> 
> thank you very much!
> Evan
> 
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