Networker

Re: [Networker] legato 7.1.1 and HP ultrium2 fiber drives upgrade problem

2004-02-05 00:43:15
Subject: Re: [Networker] legato 7.1.1 and HP ultrium2 fiber drives upgrade problem
From: Itzik Meirson <imeirson AT MBI.CO DOT IL>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Thu, 5 Feb 2004 07:41:45 +0200
The names "TapeX" are symbolic names and do not mean too much.
The important thing is that the commands to the robot (that use
"physical position") will match the commands the operating system is
using (that is using "logical drive") and will deal with the same drive.
Itzik

> -----Original Message-----
> From: egold AT fsa DOT com [mailto:egold AT fsa DOT com]
> Sent: Thursday, February 05, 2004 00:48
> To: Itzik Meirson
> Subject: Re: [Networker] legato 7.1.1 and HP ultrium2 fiber drives
upgrade problem
> 
> 
> 
> 
> 
> 
> you are da man!!!!!
> that seemed to fix it and legato support still has not called me back
about
> it.
> i think i had this problem last year for 2 months and legato never
told me
> about this command.
> 
> here is my "inquire" and "sjisn 2.0.0" outputs, then i deleted and
readded
> the jukebox and drives, i named them in this order, does this seem
correct?
> 
> tape2
> tape0
> tape1
> tape5
> tape4
> tape3
> 
> thank you so so much for your help again!
> Evan
> 
> C:\Documents and Settings\Administrator>
> C:\Documents and Settings\Administrator>inquire
> [email protected]:TEAC    CD-224E         9.9A|CD-ROM
> [email protected]:STK     L180            0306|Autochanger (Jukebox),
> \\.\Changer0
>                                            S/N: MPC02209470
> [email protected]:COMPAQ  SCSI COMMUNICATECISS|Unknown Device Type
> [email protected]:COMPAQ  LOGICAL VOLUME  2.56|Disk, \\.\PHYSICALDRIVE0
> 
> WWNN:600508B1001841385850494356340002
> 
> [email protected]:COMPAQ  LOGICAL VOLUME  2.56|Disk, \\.\PHYSICALDRIVE1
> 
> WWNN:600508B1001841385850494356340003
> 
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape0
>                                            S/N: HUM3G00050
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G000
> 50
>                                            WWNN:50060B00001E6372
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape1
>                                            S/N: HUM3G00246
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G002
> 46
>                                            WWNN:50060B00001E6682
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape2
>                                            S/N: HUM3G00040
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G000
> 40
>                                            WWNN:50060B00001E634A
> [email protected]:Emulex  Utility Ifc Dev.EMU2|(Unknown Device Type b)
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape3
>                                            S/N: HUM3G00349
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G003
> 49
>                                            WWNN:50060B00001E681E
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape4
>                                            S/N: HUM3G00046
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G000
> 46
>                                            WWNN:50060B00001E6362
> [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape5
>                                            S/N: HUM3G00255
>                                            ATNN:HP      Ultrium 2-SCSI
> HUM3G002
> 55
>                                            WWNN:50060B00001E66A6
> [email protected]:Emulex  Utility Ifc Dev.EMU2|(Unknown Device Type b)
> 
> 
> 
> C:\Documents and Settings\Administrator>sjisn 2.0.0
> Serial Number data for 2.0.0 (STK      L180            ):
>         Library:
>                 Serial Number: MPC02209470
>         Drive at element address 500:
>                 SCSI-3 Device Identifiers:
>                         VENN:HUM3G00040
>         Drive at element address 501:
>                 SCSI-3 Device Identifiers:
>                         VENN:HUM3G00050
>         Drive at element address 502:
>                 SCSI-3 Device Identifiers:
>                         VENN:HUM3G00246
>         Drive at element address 503:
>                 SCSI-3 Device Identifiers:
>                         VENN:HUM3G00255
>         Drive at element address 504:
>                 SCSI-3 Device Identifiers:
>                         VENN:HUM3G00046
>         Drive at element address 505:
>                 SCSI-3 Device Identifiers:
>                         VENN:HUM3G00349
> 
> C:\Documents and Settings\Administrator>
> 
> 
> 
> 
> 
> 
> 
>              Itzik Meirson
>              <imeirson AT MBI DOT CO.
>              IL>
To
>              Sent by: Legato           NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>              NetWorker
cc
>              discussion
>              <NETWORKER@LISTMA
Subject
>              IL.TEMPLE.EDU>            Re: [Networker] legato 7.1.1
and HP
>                                        ultrium2 fiber drives upgrade
>                                        problem
>              02/04/2004 03:33
>              PM
> 
> 
>              Please respond to
>              Legato NetWorker
>                 discussion
>              <NETWORKER@LISTMA
>               IL.TEMPLE.EDU>;
>              Please respond to
>                Itzik Meirson
>              <imeirson AT MBI DOT CO.
>                     IL>
> 
> 
> 
> 
> 
> 
> Evan,
> Best suggestion would be to run "nsrjb -HEvvvvv" followed by "nsrjb
> -Ivvvvv".
> I assume you indeed have 6 drives.
> You may have to have \\.\Chnager0 disabled unless you configured
> Networker to use the Windows driver for the changer.
> I would strongly suggest that you check that the order of drives is
> indeed what you expect.
> "sjisn 2.0.0" will provide you an ordered list of your tapes including
> their SN.
> Compare that output with the output of "inquire".
> Then make sure first is first and last is last...
> Itzik
> 
> > -----Original Message-----
> > From: Legato NetWorker discussion
> [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU] On Behalf Of Evan Gold
> > Sent: Wednesday, February 04, 2004 21:57
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: [Networker] legato 7.1.1 and HP ultrium2 fiber drives
upgrade
> problem
> >
> > Hi All,
> > I run legato 7.1.1 on windows2000 server
> > i used to run with HP LTO-1 scsi tape drives
> > i just replaced them with HP-LTO2 fiber drives
> >
> > windows sees the drives fine, and i installed the latest drivers for
> them.
> > i see them fine as LTO2-SCSI when i run "inquire", but they are
fiber
> > drives, i dont know if thats the issue.
> > i deleted my old jukebox and tape drives and readded them with
> jbconfig as
> > "LTO2" drives. i then rebooted the server.
> >
> > my jukebox is still full of LTO1 tapes
> > i rebooted and tried to run an inventory and also tried to mount a
> tape
> > with legato admin.
> > It loads the LTO1 tape into the drive but then legato keeps saying
> "unload
> > retry, sleeping for 30 seconds" forever when i run the inventory
> and/or
> > mount a tape.
> >
> > If i open the jukebox i can load and unload the tapes fine using the
> tape
> > drives buttons.
> >
> > any ideas what my issue is?
> > i keep getting these messages:
> >
> > NetWorker media: (warning) \\.\Tape3 reading: read open error: drive
> status
> > is There is not a tape in the drive
> >
> > here is output of my inquire command:
> >
> > C:\Documents and Settings\Administrator>inquire
> > [email protected]:TEAC    CD-224E         9.9A|CD-ROM
> > [email protected]:STK     L180            0306|Autochanger (Jukebox),
> > \\.\Changer0
> >                                            S/N: MPC02209470
> > [email protected]:COMPAQ  SCSI COMMUNICATECISS|Unknown Device Type
> > [email protected]:COMPAQ  LOGICAL VOLUME  2.56|Disk, \\.\PHYSICALDRIVE0
> >
> > WWNN:600508B1001841385850494356340002
> >
> > [email protected]:COMPAQ  LOGICAL VOLUME  2.56|Disk, \\.\PHYSICALDRIVE1
> >
> > WWNN:600508B1001841385850494356340003
> >
> > [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape0
> >                                            S/N: HUM3G00050
> >                                            ATNN:HP      Ultrium
2-SCSI
> > HUM3G000
> > 50
> >                                            WWNN:50060B00001E6372
> > [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape1
> >                                            S/N: HUM3G00246
> >                                            ATNN:HP      Ultrium
2-SCSI
> > HUM3G002
> > 46
> >                                            WWNN:50060B00001E6682
> > [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape2
> >                                            S/N: HUM3G00040
> >                                            ATNN:HP      Ultrium
2-SCSI
> > HUM3G000
> > 40
> >                                            WWNN:50060B00001E634A
> > [email protected]:Emulex  Utility Ifc Dev.EMU2|(Unknown Device Type
b)
> > [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape3
> >                                            S/N: HUM3G00349
> >                                            ATNN:HP      Ultrium
2-SCSI
> > HUM3G003
> > 49
> >                                            WWNN:50060B00001E681E
> > [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape4
> >                                            S/N: HUM3G00046
> >                                            ATNN:HP      Ultrium
2-SCSI
> > HUM3G000
> > 46
> >                                            WWNN:50060B00001E6362
> > [email protected]:HP      Ultrium 2-SCSI  K342|Tape, \\.\Tape5
> >                                            S/N: HUM3G00255
> >                                            ATNN:HP      Ultrium
2-SCSI
> > HUM3G002
> > 55
> >                                            WWNN:50060B00001E66A6
> > [email protected]:Emulex  Utility Ifc Dev.EMU2|(Unknown Device Type
b)
> >
> > C:\Documents and Settings\Administrator>
> >
> >
> >
> >
> > C:\Documents and Settings\Administrator>nsrjb -Iv
> > setting verbosity level to `1'
> > nsrjb: Looking at device `\\.\Tape0' id 0.
> > nsrjb: Looking at device `\\.\Tape1' id 1.
> > nsrjb: Looking at device `\\.\Tape2' id 2.
> > nsrjb: Looking at device `\\.\Tape3' id 3.
> > nsrjb: Looking at device `\\.\Tape4' id 4.
> > nsrjb: Looking at device `\\.\Tape5' id 5.
> > device = \\.\Tape0, id = 0, reserved = 1, busy = 0, mode = 0
> > device = \\.\Tape1, id = 1, reserved = 1, busy = 0, mode = 0
> > device = \\.\Tape2, id = 2, reserved = 1, busy = 0, mode = 0
> > device = \\.\Tape3, id = 3, reserved = 1, busy = 0, mode = 0
> > device = \\.\Tape4, id = 4, reserved = 1, busy = 0, mode = 0
> > device = \\.\Tape5, id = 5, reserved = 1, busy = 0, mode = 0
> > Jukebox handle being opened at port [email protected]
> > box_inventory:
> > nsrjb: About to read label on \\.\Tape0
> > nsrjb: About to read label on \\.\Tape3
> > Jukebox handle being closed at port [email protected]
> > box_inventory_free:
> > nsrjb: About to eject volume from \\.\Tape0
> > nsrjb: About to eject volume from \\.\Tape3
> > \\.\Tape0: verified label of -. (not in the media index)
> > \\.\Tape3: verified label of -. (not in the media index)
> > eject sleep for 5 seconds
> > eject sleep for 5 seconds
> > Jukebox handle being opened at port [email protected]
> > Slot `117' is being loaded into drive `\\.\Tape1'
> > box_display: `' for drive `\\.\Tape1'
> > Jukebox handle being closed at port [email protected]
> > load sleep for 5 seconds
> > Jukebox handle being opened at port [email protected]
> > Unloading jukebox: drive `\\.\Tape0' into slot `1'
> > box_unload: unload failure detected - retrying
> > box_unload: retry: start time = 1075924354
> > box_unload: retry: sleeping 30
> > box_unload: retry: failed - will retry
> > box_unload: retry: sleeping 30
> > box_unload: retry: failed - will retry
> > box_unload: retry: sleeping 30
> >
> > C:\Documents and Settings\Administrator>
> >
> >
> >
> > thank you very much!
> > Evan
> >
> > --
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> 
>
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> The contents of this email and any attachments are confidential.
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> If you have received this email in error please notify the system
manager
> or  the
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> MBI - System Team
>
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> 
> --
> Note: To sign off this list, send a "signoff networker" command via
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> 


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The contents of this email and any attachments are confidential.
It is intended for the named recipient(s) only.
If you have received this email in error please notify the system manager or  
the 
sender immediately and do not disclose the contents to any one or make copies.

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Note: To sign off this list, send a "signoff networker" command via email
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