Networker

Re: [Networker] Networker Media: (alert) Load operation failed on sig nal(11)

2002-10-07 14:51:39
Subject: Re: [Networker] Networker Media: (alert) Load operation failed on sig nal(11)
From: "Shelley L. Shostak" <sls AT QSTECH DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 7 Oct 2002 11:51:28 -0700
On Mon, 7 Oct 2002, Vikash Tulsi wrote:

> Subject: [Networker] Networker Media: (alert) Load operation failed on
>     sig nal(11)
>
> Hi ! All
>
> Running Networked version 6.1.1 on a Sun Solaris 6 platform. Jukebox in
> question is an ATL L500.
>
> Under busy backup windows the following occurs Networker generates an
> alert
> "Networker Media: (alert) Load operation failed on signal(11)" and marks
> the
> tape label with a *. This results in the respective save group awaiting
> the
> desired tape. The tape in question varies.
>
> By re-inventorying the tape, Networked recognises the tape label and the
> backup completes successfully.
>
> Has any one else experience such a problem or an idea in which direction
> I
> should look.
>
> Thanks in advance
> Vikash
>

Vikash,

I have seen similar behavior.  Look in syslog for scsi bus errors.  In our
case, the jukebox will be hung.  Unfortunately, there are not always scsi bus
errors/resets and either the jukebox or scsi card are probably bad.
Unfortunately it is linux running on a Dell, so it is difficult to get
support.

Shelley

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