Hello,

01.07.2008 16:32, James Courtier-Dutton wrote:
> Hi,
> 
> Does bacula have any sort of commercial support frameworks in place.
> I cannot find any on the bacula web site.

As Kern has announced a while ago, something is being created.

In a few weeks there should be something...

> For example, zmanda has some options for 24/7 phone support with 3
> hours response time.

I don't think we'll see three hours response time, but domething close :-)

Bacula, trying to be a bit more open than A/Zmanda, will probably be 
best supported through your vendor/VAR/system integrator, so if you're 
working with one, and think they should also offer Bacula support, let 
them contact Kern :-)

Arno

> Kind Regards
> 
> James
> 
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-- 
Arno Lehmann
IT-Service Lehmann
www.its-lehmann.de

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