BackupPC-users

Re: [BackupPC-users] Does BackupPC need a bug tracker?

2016-05-23 17:38:44
Subject: Re: [BackupPC-users] Does BackupPC need a bug tracker?
From: Iain Hallam <iain AT nineworlds DOT net>
To: "General list for user discussion, questions and support" <backuppc-users AT lists.sourceforge DOT net>
Date: Mon, 23 May 2016 22:37:44 +0100
The tools I've seen that use GitHub for development also use its issue
tracker. I've seen very little in the way of complaints about it. For
larger feature development the team might prefer something like
Trello.com or Asana.com, but issues seem to be good for many things.

- Iain.

On 23 May 2016 at 20:19, Juergen Harms <juergen.harms AT unige DOT ch> wrote:
> BackupPC 3.3.1 has amazingly few bugs to be fixed, handling them as
> "issues" on github can be a satisfactory way of keeping track.
>
> Nevertheless, I suggest to have a short discussion whether, in the long
> run, some tool specifically designed for bug-tracking (for instance
> Bugzilla) should be considered. Here are a couple of arguments:
>
> - formulating an "issue" in Github is adequate to document a problem,
> but (as far as I now) there is not much support for structuring and
> organizing the discussion between the players during bug resolution;
>
> - such discussions will be more complex and demanding as maintenance and
> development is distributed over a larger number of persons;
>
> - introducing BackupPC 4 might, if only for a short period of time,
> increase the number of bugs to be dealt with;
>
> - bug-tracking tools offer facilities for managing bug-handling  (e.g.
> priority, responsibility, dependencies, attachments), and for exploring
> closed bugs and evaluating issues that happened in the past;
>
> - the documentation created by a bug-tracking tool might be valuable in
> case of contestation - to provide solid proof that maintenance of
> BackupPC is professionally done and corresponds to "best-effort"
> criteria - for instance in the (very unlikely) case of a law-suit
> claiming damage due to some mis-function of BackupPC;
>
> - putting a bug-tracking tool in place and maintaining it in operation
> represents a non-negligeable chore to be assured - is this worth while?;
>
> - although Bugzilla is probably the best known and well used
> bug-tracking tool presently available, there exist alternatives - if
> such a tool is to be used, this requires evaluating and deciding.
>
> Juergen
>
> I have seen very little traffic on backuppc-devel; posting this here,
> users may be interested.
>
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-- 
iain AT nineworlds DOT net
http://www.iainhallam.com/

------------------------------------------------------------------------------
Mobile security can be enabling, not merely restricting. Employees who
bring their own devices (BYOD) to work are irked by the imposition of MDM
restrictions. Mobile Device Manager Plus allows you to control only the
apps on BYO-devices by containerizing them, leaving personal data untouched!
https://ad.doubleclick.net/ddm/clk/304595813;131938128;j
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