ADSM-L

Re: [ADSM-L] Unable to backup SP database after 8.1.5 server/8.1.4 client update

2018-04-02 12:13:52
Subject: Re: [ADSM-L] Unable to backup SP database after 8.1.5 server/8.1.4 client update
From: Matthew McGeary <Matthew.McGeary AT NUTRIEN DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 2 Apr 2018 16:09:24 +0000
Anders,

Thanks for the tip.  I had thought I'd gotten the most recent client version 
but I guess I didn't look too closely!

Installed the fixpack and the DB backup is running normally.  Thanks!

__________________________
Matthew McGeary
Senior Technical Specialist
Information Technology
T: (306) 933-8921
www.nutrien.com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Anders Räntilä
Sent: Monday, April 2, 2018 9:54 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [EXT SENDER] Re: [ADSM-L] Unable to backup SP database after 8.1.5 
server/8.1.4 client update

Hi

I had the same problem.  The solution is to use client 
https://urldefense.proofpoint.com/v2/url?u=http-3A__8.1.4.1&d=DwIFAw&c=zgHsTqBQkGAdNuoPRxUzSQ&r=8boJ5U4bJexvRn8nMjF_eHn4i8OKnxLC20H4-NjkLr0&m=FMLaAqm3lUBmvXPEPMLGkVK3iVZ4wMEjp5oXlS6l2bw&s=s48u05yoBEH52EKNCpYzXQD-3YRVT4crFbFVKYLKBYk&e=

https://urldefense.proofpoint.com/v2/url?u=ftp-3A__ftp.software.ibm.com_storage_tivoli-2Dstorage-2Dmanagement_patches_client_v8r1_Windows_x64_v814_8.1.4.1-2DTIV-2DTSMBAC-2DWinX64.exe&d=DwIFAw&c=zgHsTqBQkGAdNuoPRxUzSQ&r=8boJ5U4bJexvRn8nMjF_eHn4i8OKnxLC20H4-NjkLr0&m=FMLaAqm3lUBmvXPEPMLGkVK3iVZ4wMEjp5oXlS6l2bw&s=s46zkwcMnGenSmigv7G1Gdu6kvflzoNm1jUMM6JFwvk&e=

Best Regards
Anders Räntilä

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
RÄNKAB - Räntilä Konsult AB
Klippingvägen 23
SE-196 32 Kungsängen
Sweden

Email: Anders AT Rantila DOT com
Phone: +46 701 489 431
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Matthew McGeary
Sent: den 2 april 2018 17:18
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Unable to backup SP database after 8.1.5 server/8.1.4 client 
update

Hey folks,

I'm in a bit of bind, did a update to 8.1.5 on a pair of remote servers as a 
way of easing into this new security stuff and working out the kinks before it 
rolls out to the larger servers.  Here's what I did:

Server OS: Windows 2012 R2


  1.  Update client to 8.1.4 on the SP server machine itself (I back up some 
network shares that are mounted on the SP server for backup purposes
  2.  Update server to 8.1.5

After the server update to 8.1.5, the SP database backup process fails.  I get 
an RC=30 in the db2diag and a ANR4588E in the actlog.  Support has pointed me 
to this technote: 
https://urldefense.proofpoint.com/v2/url?u=http-3A__www-2D01.ibm.com_support_docview.wss-3Fuid-3Dswg22009265&d=DwIFAw&c=zgHsTqBQkGAdNuoPRxUzSQ&r=8boJ5U4bJexvRn8nMjF_eHn4i8OKnxLC20H4-NjkLr0&m=FMLaAqm3lUBmvXPEPMLGkVK3iVZ4wMEjp5oXlS6l2bw&s=F7574e8KQwpcEsyH4DAcoe5Ztwh3GbrawObe5gf8Lss&e=
 but the dsmsutil.exe referenced in the note DOES NOT EXIST, so I'm not able to 
run the update command to re-set the node password for the DB backup node.

So I'm pretty stuck, and support hasn't been much help over the past four days. 
 I'm starting to get antsy that these SP servers haven't had DB backups and I'm 
going to have to start deleting archive logs to keep them running, which 
doesn't make me happy.  I've tried uninstalling the client, following the 
technote as closely as I could, and using the dsmcutil.exe provided with the 
client to try and reset the DB backup node, but nothing has worked so far to 
correct this issue.

Anyone else run into this problem?

__________________________
Matthew McGeary
Senior Technical Specialist
Information Technology
T: (306) 933-8921
http://www.nutrien.com<http://www.nutrien.com>

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